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February 2024 by Dina Ricco
I work on campus at UNF, and in the past I used the UPS on campus frequently. It was very convenient as I could send things out or return amazon packages by just walking there from my office. I stopped using the campus store a few years ago because the owner/manager was unnecessarily rude to me. I tried again today because I wanted the convenience of it again and also to give a second chance. Today the owner was again quite rude to me for no apparent reason. This is the first time I have ever written a complaint on google. I am doing this because no students should be treated as rudely as I was. I will not ever use this campus location again unless there is another owner/manager.
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December 2023 by Syd Steele
Justin was so helpful and super sweet! I always love coming to this UPS because of how nice the employees are.
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October 2023 by Daniel Coelho
Susan helped us with a printing job that had to be done ASAP. She couldn't have been more helpful! Her attention to detail was second to none. She went the extra mile for us to be certain that we had the finished product in time. If I could give this store 10 stars instead of 5 I would. Extraordinary professionalism and customer service!
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August 2023 by Leigh Hopkins
I work with Susan and Justin all the time. The staff here are amazing. Thank you for all your help on my printing needs.
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July 2023 by Emily Whitaker
Great service. Justin assisted me and was very helpful. Will be returning for my postal needs
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January 2023 by Gabriele Lago Wikman
They need to update their hours online, it says on weekdays it closes at 6, came in after work at 5:35 it was closed. Waste of time! Horrible location, the store is hidden in the middle of the university. Find another store
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July 2022 by George Blum
Great team !! So helpful ! #SUSAN!!
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January 2022 by Sean S.
Quick, friendly and efficient. Some ups stores are poorly managed, not the case here. Keep up the good work people!
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September 2020 by JC Guppenberger
Super nice people work here. Always willing to help out when needed. Glad they are so nice.
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December 2019 by Amy Lane
Super helpful and very convenient for the UNF community and those in the neighborhood.
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November 2019 by Allen Sorensen
Very convenient location because I’m a student at the University of North Florida and this location is at the University of North Florida.
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November 2019 by Holland-Tre' Brown
DO NOT COME if you arent one of the students, HORRIBLE LOACATION!!
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July 2019 by Marilyn Y.
The owners and staff are incredibly friendly and helpful. I've never had a bad experience here. Plus they treat my dog Lucy like the queen she is. :)
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January 2019 by Tony Algo
Awful. Awful location. And they don't post early closings on their voicemail. 😡
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August 2018 by Luke B.
I was in New Jersey and had my wife send an overnight package to me. Difficult to track and when I called the store they indicated once it left the store it was ups responsibility but they were going to check with ups and get back to me. Never heard from them and the package arrived at 733 pm of day two. Ups acknowledged the failure but it did no good for me. Just be careful as based upon my experience overnight delivery is suspect at best. Delivered before 10am. Just be careful if delivery is important!