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March 2024 by Keri Welton
John went above and beyond to help me with our print order. Emailed the file and he had it printed in less than 30 minutes! He definitely saved the day for our project! I truly appreciate the time, support and amazing customer service! I definitely recommend this store for all of your printing needs! Thank you!
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February 2024 by Jeremy Weiss
Best service possible.
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February 2024 by WALLY BUTLER
Very helpful, I went by to print out a prayer for the funeral of my brother-in-law and my old phone would not send. The owner Mr. John was wonderful. He tried to fix my phone - Thanks. We got the prayer printed and now our family is ready the funeral tomorrow morning. With GREAT SERVICE LIKE THIS I can see why the Hendricks Ave UPS Store (Store2665) has so many 5 star ratings. May God Bless.
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December 2023 by Mary Stanley
I will never be able to accurately describe how amazing this UPS location is. John and his employees have gone ABOVE and beyond for every single shipping AND receiving request I have given them over the past 14+ years. That is a long time for one business to NEVER disappoint….they have only ever impressed me and my husband on every level. This business alone makes me want to only ship with them because of how caring, quick and professional their service is on the regular. Thank you all!!
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December 2023 by Anna Morgan
Collectively the most incompetent group of employees that I have ever encountered. All but 1 were at least polite, they get the 1 star I suppose.They lost my online order prints, and the employee helping me spent about minutes complaining about reprinting them before finally logging in to the portal to do so. Once they located the document the employee continued to stand there and tell me what a pain it was to access the document to reprint it and that I should have just emailed it to them…as if I was somehow supposed to know this, despite the existence of an online printing portal on their website.It’s a shame, they’re quite convenient when I need color prints for work but I’ll drive the extra mile or two to Office Depot in the future.
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August 2023 by Kathi Plitt
I go out of my way to go to this location. The service is exceptional. The staff is polite and knowledgeable.
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May 2023 by Ashley McAdam
Needed to print some documents for work early in this morning. They were very quick and efficient in helping me with this. Thanks!
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April 2023 by Pim F.
I've been going to this UPS location for over 10 years and they have the best customer service. The staff there are always courteous, helpful and reliable. They go the extra miles to help you.
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March 2023 by Kate Baldwin
This is my favorite UPS Store location, I didn't know it was there until very recently because it's tucked off into a quiet little corner. But I am so glad I found it! It's one of the only locations in my area that opens as early as 8AM, I work at 8:30AM M-F so it's made my regular package drop-off's significantly easier rather than having to wait until the weekends to drop my packages off! And they are all so quick and kind.
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February 2023 by LJB
This location is very helpful and quick to get you processed. The inside and mess is another story. While I understand it's a BUSY place, someone needs to care enough to get it cleaned up. Hundreds of packages, boxes, etc are always lined up at the door, by the walls, behind the counter and no telling when an actual cleaning has taken place!! Management or whomever is responsible needs to address the MESS of the store!! Step into any other location and it's night and day difference. Possibly a Fire Hazzard. ? This store is a poor example of what UPS represents.
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February 2023 by Veronica Mars
Zach gives excellent customer service, a PRO EXPERT!
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November 2022 by Jon
Went to get something notarized. They got me in and out quickly, despite being fairly busy. Very efficient staff apparently. Thanks boys ?
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June 2022 by Micah Sun
Very professional and efficient store! Lovely to be in this neighborhood, lucky me…
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February 2022 by Kurt D'Aurizio
They are the best crew in jacksonville, friendly quick professional.
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December 2021 by Jeff Pardine
I was extremely impressed with the quality service I received at this location. I was shipping an oversized item and they were able to handle my request for packing the item securely. I would highly recommend this location because you will receive top notch service.
