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August 2024 by Lucinda Souffrant
The staff is amazing. Robin did excellent
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August 2024 by Lviv S
Called this location today to find out if the notary will be available. Was told to go there prior to 1430. Upon arrival at 1330 the notary told us that he’s not going to notarise anything, because he’s too busy, and we should go somewhere else. This is the rudest UPS employee we’ve ever encountered.
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August 2024 by Michele Schmidt
It was wonderful. They are so helpful.
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August 2024 by Terrie Wimberly
Great service.
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August 2024 by Vanessa Johnson
Very friendly people who are willing to help you with your questions and packages.
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August 2024 by Tanveer Ahmed
I recently visited this UPS Store on Old St Augustine Rd, Chris was working that day, for some shipping and printing needs, and I was thoroughly impressed with the service. The staff was friendly, knowledgeable, and went out of their way to help me with my requests. The store was clean and well-organized, making it easy to find what I needed. They also handled my packages with care and ensured everything was securely packed. Chris provided top-notch customer service and professionalism!
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August 2024 by Debbie Conklin
Went to UPS today to mail a package that needed to arrive at its destination next week. Zack was extremely helpful and pleasant to me. He was able to get a rate I could live with and have the package delivered on time. I always go to this UPS site due to it service and friendly employees.
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August 2024 by J H
This store employees never answer the phone
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August 2024 by Lucinda Jordan
Zack did an awesome job in customer service ??
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August 2024 by Charles Stitzel
Lady behind the counter was awesome, the price to send a 14x14 was crazy high $56, nope, went to usps sent it for $26, place is out of their mind
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August 2024 by Arieyal Russell
I recently went to the UPS Store to return some items and upon entering the store I was told by a white male behind the counter that someone would be right with me. However, he made no eye contact and did not even move. I stood at the counter for more than three minutes waiting on service while he looked aimlessly at a computer screen not moving. This individual has no business working with the public due to his lack of costumer service skills and being unapproachable. This entire situation made me upset and I felt as if my business was unappreciated. However, thankfully i was helped by a young lady who took time to step away from what she as doing to help me.
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August 2024 by shaneris Stephens
I recently had a negative experience at the packaging store. The worker Chris was rude, inattentive, and seemed disinterested in helping me and others with our packaging needs. His lack of customer service skills made me feel frustrated and unappreciated. I was disappointed with the overall service I received and would hesitate to return to this store in the future if I see him. If it wasn’t for the young lady coming from the back of the store idk if we would have received help.
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August 2024 by Connie Kendall
Outstanding customer service and extremely helpful! I went in to return an Amazon order and wasn’t aware I needed to print out the return label. I’ve never had to do that before and Chris was very nice and friendly, and not only explained why, but took care of everything for me.
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August 2024 by Gloria Ivey
Thank you Zack for your patience and for explaining labeling and packaging protocol. Also for recommending to take a screen shot of return labels just in case the printed label get wet or ripped (as it did in my case).
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August 2024 by R B
I had the pleasure to meet Chris today and I wanted to recognize his generosity AND patience that he showed me today while returning my Amazon package. Thanks again Chris, much appreciated.
