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June 2024 by Peg Sammarco
I have to say Rachel has the best Customer Care ever! I have been in the industry almost all my life and it is a lost art to find Customer Care nowadays! She listened carefully to my needs, she shared with me all of the specials and was quick to help me problem solve! The facility was clean and she was eager to help in anyway that she could! Nowadays, when everybody is looking to price gouge Rachel and U-Store are actually looking to help people! I would highly recommend them!
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February 2024 by Meshahraimanuel Yisrael
A very convenient, quality place to store your items and properties. I know imma come to them again if I need storage service. Thanks Rachel ☺️
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February 2024 by Nikki Mcgreevy
Davmarie and Rachel are the greatest! I recently rented a unit which I got at unbelievable price and they had it cleaned out and ready to move in immediately. They are very helpful with anything I need they keep the property very nice and clean and keep all the rubbish out of here, very personable, they always say hi to me they know who I am every time I come here they make a point to say hi to me which I love and I feel safe every time I come here I know I’m not gonna get robbed when I’m in my unit which is open 24 hours a day, which is amazing you really can’t beat the price or the people keep up the good work
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February 2024 by Lencio Rivers
Rachel is so kind and accommodating and will do anything in her ability to go above and beyond for anyone she made my experience so smooth and easy her customer service is off the charts I will recommend anyone I can to this location the best rates and security I have ever experienced with a storage facility if you are in the Jacksonville Beach area and need storage you really need to give this place a call I would leave 10 stars if I could!!!!!!!
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February 2024 by greg wood
Good pricing and fantastic customer service. I highly recommend you give this location a call. Rachel is always willing to go above and beyond with any of my questions and needs.
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December 2023 by Claudio The Humanist Alvarado
It is by far the best customer service experience ever. The staff at this facility treat me like family and that matters a lot to me. They are definitely the best??
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November 2023 by Sonia Lebron
This particular location always helps me this store Always answers the phone Always helps me Always answers all my Questions This particular location always helps me I have another storage at another store and they never answer the phone and they are never helpful don't ever want to help me always look at me like an inconvenience this store Always answers the phone Always helps me Always answers all my Questions and I went to my other storage to pay and I saw that my other storage the lady that Run that store got employee of the month and if You ask me She does not deserve that She never do nothing that looks to me that is worthy of such recognition and I have been with both stores for a long time I really believe that someone else deserves something like that more that has put more hard work into it. This makes me so mad I want to call corporate myself I never get help from this store they always dismiss me is the lim Turner location Beach boulevard is the best in my opinion they always do everything in their power to do anything and everything they need to do to make sure they help anyone I've seen it with my own eyes every time I come there or every time I call they always ask me if I need anything just ask at least they answer the phone and I always feel safe and I know my things are in the right place I need to move all my storage this way I'm tired of seeing lim turner do this to me and I have friends who say the same thing make me sick to see such negligence for work :(
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October 2023 by Guss Plair
Highly recommend. Great prices and service. ??
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September 2023 by Jody Stewart
Professional and secure with easy access to the unit.
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September 2023 by Elijah Payne
outstanding customer service
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September 2023 by Scott Weikel
Everyone is friendly and helpful. Reasonable prices
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September 2023 by Brian Johnson
Excellent staff. Always helpful.
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September 2023 by Melody Sinclair
Excellent Service. Highly Recommend
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August 2023 by Blake Roberts
Rachel and Dav were awesome to work with! I will recommend this storage location to friends.
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August 2023 by mitchell cantrell
excellent facility,excellent staff and people
