Thompson Ace Hardware provides a great friendly atmosphere where customers feel welcomed and the staff is awesome, helpful, and knowledgeable. The store is clean and has all the basic hardware one could need. While prices are sometimes higher and inventory may not meet every commercial need, the excellent customer service makes it a preferred choice over larger big-box stores. Employees are consistently described as going above and beyond to offer expert suggestions and practical help, saving customers time, money, and aggravation. The overall experience is highly recommended for those seeking a pleasant and efficient hardware shopping trip.
Great friendly atmosphere staff is awesome clean you just feel really welcomed..The staff treats every customer as if you matter..
July 2025
Prices are sometimes higher, and they don't always have everything a commercial plumber needs, but they have great customer service, and I'd rather drive right past the Lowes to get here. Customer service really means something to some of us.
June 2025
If you hate going to a big box home improvement store then this is the place for you all the basic hardware you could ever need.
