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January 2024 by Lottie Walker
Young lady, helped me with downloading to receive postage return label to return my pkg.
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November 2023 by James Millaway
Worst experience ever. I’ve had a UPS box at another location. This store wants to charge me to scan a UPS package.Off to the Yulee UPS Store.
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October 2023 by Reshana
Friendly and knowledgeable staff, quick service and perfect location.
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September 2023 by Johnnetta Foster
One of the best UPS stores I’ve gone to. Pretty busy depending on the time but never a really long wait. Amazon returns accepted. Helpful if you supply the return box or bag.
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September 2023 by Andrew Taylor
Amanda is very friendly and experienced at what she does Everytime I visit the store I have no issues
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August 2023 by Adrian W.
If I am purchasing something online, I do my best to make sure that UPS isn't handling it. I'm sure they're better outside of Jacksonville, but THREE, pending FOUR times now, the Jax UPS distribution center has marked my package as "Delivered" two days before it's arrived. Thankfully, the packages HAVE arrived, but only after two days of worrying and filing claims, only to have no answer as to why this keeps happening. Avoid at all costs.
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August 2023 by D Peel
The ladies here are always incredibly nice and professional. Keep up the great job!
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July 2023 by Bren Pourciau
So, on Friday July 21, 23, I went to the ups store at duval Station. I needed to have notary service. The young lady told me they had no notary but, invited me to go to this location. I am not from here, so she wrote the address down. I went home and called, I was told that this location on Dunn would have a notary. I even asked what time does this location close, the person on the phone had to ask another associate the store hours. Anyway, the information given to me was great. So on Saturday July 22, 23, after work I went to this location on Dunn, got up to the counter and was told there is no notary. I was very disappointed because of what I was told on the phone the day before. This created an inconvenience for me. Have no idea why I was told the day before that a notary would be present.
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July 2023 by Diana Peel
The ladies here are always incredibly nice and professional. Keep up the great job!
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June 2023 by Glenda Ward
This is the ONLY UPS Store that I use because the employees are always polite and helpful. I have never had a long wait time and the store is always clean and well stocked.
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April 2023 by C M.
This location is convenient, well kept, and usually very quick whenever I'm there. However every employee I have interacted with seems like they do not want to be there, and answers as if you are inconveniencing them with your question. Usually I continuously have to ask them to repeat what they said because I can't hear them or they just nod instead of replying with an answer to your question. I previously managed a ups store location for many years, and having employees who speak as if they like their job really does make customers feel more at ease when shipping/packaging their high value items and sorting their mail, and will definitely increase the number of customers who will return to your location.
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March 2023 by Dee Michel
Very fast and pleasant, wish the hours extended but just wishful thinking.
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February 2023 by Laura Johnson
Rebecca delivers us packages and is such a great employee. She always has a smile and is so friendly, yet efficient and business minded in handling our deliveries!
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January 2023 by Alexis Barnes
I had the pleasure of visiting this store on yesterday to return a package, after a fifteen minutes of waiting, I get to the desk, clerk scan the label, I turn to leave and I'm told we don't need the box, you can take it with you. I did ask, you don't have trash here, no. We talking about a shoe box. How you pack packages and don't have trash?
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December 2022 by Timaeus Yuen
All of the missing packages in this plaza delivered to this little shop. Go find it before the manager steal it.
