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January 2024 by Jess Winters
couldn't help much, but did get the service phone number, I already had.
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January 2024 by Larry Smith
Pay cellphone bill...
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December 2023 by Tyffany Garcia
Joseph was SUPER! He helped me get a new SIM card & it was SUPER easy. Joseph has great customer service and was very personable. Would definitely return!
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November 2023 by Sofia Ettalbi
Katie was very nice and helped me with everything I asked for
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September 2023 by Isaak Krugliak
Very friendly sellers practically did not wait for anything, they served me quickly, everything is fine, thank you very much Mobile class.
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September 2023 by Chetara Mixson
Just went and it was terrible. 1st time here and it will be my last. Walked in and there are 4 people working. 1 customer. I stand. No one speaks but the guy worling with the customer. He was the only reason I stayed. I only needed a cell phpne charger but this made me not even want to give them my money. Only reason I have tmobile is because the purchased sprint. Sprint customer service was so much better and welcoming. Even with my purchase I had to ask someone to help me. Idk of ots bc im a POC or not but I will npt be back. Next time ill order from amazon or elsewhere.
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September 2023 by Sandy Trillos
This place is a joke. I DO NOT RECOMMEND IT AT ALL.I went there and an employee gave me a super deal to upgrade my phone. The employee offered me $800 for my trade in, If I added one more line and upgraded my plan. I DID IT, I received my new phone and everything was going well until I received my first bill. In the bill I had to pay $800 for my new phone instead of $200. I SIGNED A CONTRACT FOR 24 MONTHS and when I contacted the company for help they just apologized and said they couldn't fix it.Now I have to pay the $800 and I have to keep my expensive plan.The company is not responsible for what their EMPLOYEES do, I know A LOT people who have experienced the same thing, please don't wait to happen to you.PLEASE DON'T WAIST YOUR TIME, ENERGY AND MONEY COMING HERE.NO VENGAS AQUI, TE ENGANAN PARA QUE FIRMES UN CONTRATO Y CUANDO LO HACES TODO CAMBIA .
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September 2023 by Nacho
Worst store I could’ve visited, don’t even bother stopping by! Employees don’t care about their customers, they will mess up your account and won’t even try to fix it. To top it off they WILL scam/fraud you!
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September 2023 by Isaak Krygliak
Very friendly sellers practically did not wait for anything, they served me quickly, everything is fine, thank you very much Mobile class.
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July 2023 by jp269
Heads up t-mobile folks. Recently after being with t-mobile since 2013 (at least), I received a text. If I wanted to keep my auto pay discount, I had to set up the deduction from my debit or bank account. I'm guessing we don't pay enough for our service, so they are cutting out the credit card companies ?. So much for us making a few pennies each month from our credit card points. Aside from that these folks were great. They assisted me in setting up my account so now I get to keep my discount ??
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April 2023 by Zeandrew Stamps
I wouldn’t recommend this place to a squirrel!! And I should have payed attention to the other reviews! This place is a JOKE! I purchased a watch from this store and they’ve completely messed up my cellular service to the watch. Been between T-Mobile”by phone” and this store 5 different times for the last three weeks. All because they switched and added a line with no service!!!! GO TO ANOTHER STORE. And lied and said they put in a ticket and THEY DID NOT. Take down that “now hiring” ad on Craiglist! Because you all are hiring any and everyone.. I’m angry! So please tell the short buff guy with the gages THANK YOU FOR screwing my lines slap up..
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April 2023 by Susana Gomez
they have a guy suppose to speak refuse to help my mom doesn’t want to speak spanish really bad customer services
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February 2023 by Katie Vaughan
Nate maxwell and mireyea nate were amazing ! Super helpful and nice to do buisness with (:
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October 2022 by Evelyn F.
Have had trouble with T-Mobile in the past but today I went in to get my phone repaired today and the associate Eddie was very kind and helpful ! Would recommend !
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September 2022 by Terrance Rusnak
Very helpful and prompt on answering all questions I had. Also was able to get everything I wanted at perfect price to fit my needs.