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November 2023 by Chris Barker
My husband and I worked with SWBC for our first purchase. Eddie and Team O’Keefe was our choice for lender. Eddie and team stayed on top of the loan process and presented different options for us. The communication was superb which is key in the market that we are in today. Eddie came to closing to ensure a smooth closing and provided us with a tabbed binder of everything we would need in the future regarding the transaction including explaining the first payment letter etc so we don’t have to look for anything. Thank you guys for your persistence and professionalism!
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November 2022 by Carol Faulkner
Wonderful when we got the loan. However, I have just tried to get help from customer service representative Rashawn and she was rude. I hung up and tried the online chat and spoke to A'Tian. She was just as unhelpful. This is not what I am used to from SWBC. I will try again later and hope for a better result.
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November 2021 by H.A. M.
Team Ster all the way! Donald Ster is extremely knowledgeable and professional, kind and patient, a real pleasure to work with. I was recommended to him by a family friend several years ago, and will use him again to refinance. If you need mortgage services, please consider. ~Satisfied Customer~
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November 2021 by Danielle C
We worked with Michael Warner. He was proficient, always courteous, and was always available if I had questions and I had a lot of them. He really did a great job at explaining everything to us Thank you Mike.
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November 2019 by Robert Arnold
Great experience start to finish. Rick Holmes and his team were super easy to work with and helped us close a loan in less than 30 days - with time to spare. His communication was outstanding and his follow-up kept the deal on track every step of the way. Highly recommend!
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November 2019 by heather blocker
Rob Fleischmann is hands down the best mortgage guy you'll find. His mentality of establishing a real relationship with his customers is something you don't find everywhere. He truly cares about his clients. If you're looking to make your dreams come true by purchasing your new home, talk to Rob first! You won't be disappointed!
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November 2019 by J D
Donald Ster is fantastic and has a lot of knowledge. His personal service is top notch world class. I will recommend anyone to Donald.
