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May 2023 by Christian Ortiz
Staff here are very nice Tautiana took her time to help me with a problem I was having and she was very patient with me. would recommend coming to this location clean quick friendly customer service.
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April 2023 by Elmer Zamora
Alvin was great! He was transparent and helped me out get new service. Definitely recommend him, he’ll take care of you
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April 2023 by Billie Chew
Alvin was amazing ! He had alot of patience with me while helping me setup my phone and set up my email. Definitly recommend him
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March 2023 by claritza Iem
JEAnMarie the manager was the best ever. She was sooooo fast and helpful. She help me with a situation that nobody was able to help me. T mobile has a great asset with this lady. Best manager I have ever see o. A T-Mobile store! Thannks JEAnMarie!!!!! N
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February 2023 by Stella Payne
I have been without a phone for 2 days and Jordan and his team stayed well after hours to make sure I had a phone and great service. The customer service was top tier. Thank you Tmoblie team at university!
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February 2023 by Gaby Chicaiza
They were very helpful and resourceful. Went in to get my son's replacement phone reactivated. The process was fast.
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January 2023 by Rayna DeBono
Me and my sister came in to this location to fix some phone problems today. Normally going into a phone store is never a pleasant trip, however, Austin broke that trend! He was so kind and personable. I never write reviews but I just had to! Just a great experience all around! And my sister loves her phone! Thanks T-Mobile team!
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January 2023 by Alexandria M
Small mix up with swapping out a cell phone. But overall great customer service Jeanmarie was awesome. She gave us a $25 credit towards our bill for the mix up. We greatly appreciated her help and customer service. We will be back to upgrade our phones soon.
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January 2023 by Elizabeth Cruz
Worst Customer service I ever had. I have been a customer for 10 years and there has always been something with this company but I have never been so disappointed in an agent as a customer service representative myself I understand there is a thing out of reach but that female agent that looks about 23 light skinned need more training for sure especially if she starts to provokes customers. I’m mad due to incorrect information and I had been without a phone for about a week waiting for it to be delivered to the store and when I get there she tells me she can’t accept my phone due to damage. I'm frustrated I asked her what I needed to do to get out of this company and she say sarcastically and with an attitude I needed to pay in full for my phone, I walk away already mad due to her attitude and the situation and she continues to provoke me I walk back to her and ask her what she had said to me and she said what is up ????? up my face and we got into an argument. never coming back to this store and most importantly finishing my contract with T-mobile
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January 2023 by One Love
Alvin from Tmobile was able to fix my situation in like less than 5 minutes and recently I went to another Tmobile and they weren't able to fix the problem. Super happy. Highly recommend him.
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December 2022 by Eunice Zisser
Without a doubt the finest staff I have ever experienced. Nicholas was extremely helpful, kind and considerate of our age, and non technical ability. Nicholas as well as James and Kalei assisted. My wife and I have seldom if ever been treated as well. LOVE ❤️ our local T Mobil store and staff.Eunice and Barry Zisser
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December 2022 by George Calloway
I would like to give Melanney and the team recognition for the the amazing service. First impression means everything to me and they knocked it out the park with the excellent customer service. I came in for a new phone and was given the best deal possible. Not only did I get a phone but it came with a free smart watch and location tracker. I am more than excited for my purchase and experience with the staff. Thank you T-mobile team
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December 2022 by Christina Busey
Shout-out to Melanney! She helped us out with new phones and made sure the screen protectors were perfect! I don't like those little bubbles and she made sure it was on point. She's super patient, I'm glad she was the one helping us out!
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November 2022 by J Thompson
Guy seem to not know much about where he works!Not sure the Sales Rep number ends in #079 on my receipt didn't catch his name he was acting so weird i didn't want to ask either
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November 2022 by John White
Austin was amazing. Extremely knowledgeable and great with recommendations. Probably the fastest I've ever been in and out of a T-Mobile store!
