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February 2024 by Brandon Stallings
The S&H team has been very accommodating to our business and offerings. They have been deadly accurate with the fulfillment considering our vast array of SKUs, and the payment terms are flexible, account for the ever changing ecommerce business which can be volatile at times. I appreciate having this 3pl as a partner, and local to our headquarters is a huge plus!
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September 2023 by Candy Marie
This company is phenomenal, if you need anything picked up and shipped somewhere they can get the job done they work day and night! They do this kind of thing every single day and I have never been able to find anyone else that can get the job done like they can!
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September 2023 by Isaac Villalba
I honestly wish we can give them morei called asked for what i needed and hours later was good to gogreat pricesfront desk is super helpful thanks Jen
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September 2022 by Joy Unspeakable Joy in 2019
Stay away. The "Director" of "Customer Service" (Jennifer) is rude and unhelpful. The problem with small companies is that they are so "family oriented" that they don't hold employees accountable to do their jobs well. Here is the last email I sent asking for help. I never received a reply.I was wondering if someone could please help with my inquiry. I've tried calling at least 10 times today and no one has answered. On the most recent call, someone answered and then hung up. ?I have been in communication with Jennifer Garcia below, which has been a little frustrating.Sunday-I reviewed your pricelist on the website and the prices seem fine. The only other info I needed to make a decision would be the shipping rates. I submitted the contact form with the dimensions and weight of my product and asked for the rate to ship within the United States.Monday-Jennifer responded and said, "I am not sure where you received the pricelist. The last email I sent you was to fill out the customer questionnaire and I do not see where we ever receive that."The tone of that email seemed a bit scolding, but I've contacted so many companies, I don't recall. I checked my email history and it was in January.-I responded and told her I got the prices from your website and that I don't recall reaching out to your company, but I have to many. I pasted a link to the price list on your site. I also submitted the questionnaire she provided a link to. I also sent a followup email to Jennifer correcting the weight and dimensions of my product and I requested the rates from Jacksonville to any California city using the various carriers.-Jennifer literally copy/pasted everything from the price web page into a reply and sent that to me as a quote.-I replied and informed her that is the same info I have from the website and reminded her that my initial question was regarding shipping rates for the weight and dimensions I provided.-I have not received any more replies.I appreciate you putting the rates on the website and the explanation on the page nailed it. In fact, now that I'm remembering, having to fill out that long questionnaire for rates likely deterred in me in the past.Anyhow, not trying to be any trouble - just trying to get some assistance. So, I've included everyone on the About Us except IT and property management.Could you please give me an estimate of the rate my customers should expect to pay using USPS vs UPS vs DHL from Jacksonville to Los Angeles? I am asking for this random city just to get an idea.
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February 2022 by Griffin Cusimano
We used this business for after hours cross docking. They were able to coordinate someone to come in and offload a full truck load at 7pm on a weekday. They held the product for a week and were very transparent about pricing. Our only complaint was their lack of communication. We had called and emailed them for 3 days trying to schedule pickup and they were unresponsive. Their front desk receptionist was not helpful by any means. Please note this facility does not take EFS as a form of payment.
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July 2020 by Steve Madden
Always pleased with their services and going the extra mile on projects.
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February 2020 by Nivel Manufacturing
S&H assists our company with production, kitting, and packaging needs. They are extremely professional, accommodating, attentive, prompt, and communicative. I work directly with Megan and Jennifer, and they are amazing. They have a quick response time. They are excellent partners in achieving a fast turnaround time while maintaining high quality in the finished product.
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January 2020 by My World Outdoors
For the past couple years Shipping and Handling has handled warehousing and fulfillment for my web-store. They have been nothing but a pleasure to partner with! I truly can't say enough good things about them.
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January 2020 by Jeff Zeiders
Incredible service, incredible people, and super reliable processes. I trust Shipping & Handling for our fulfillment, and you should too.
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January 2020 by Jack Butler
We are a national manufacturing business using SAH to fulfill our orders in the Southeastern US. So far our experience has been nothing but positive. From initial contact to setting up our account to initial stocking to fulfilling orders their service has been friendly, professional and accurate. This is a refreshing change in a business (warehousing) that is not always customer - oriented. We've only been on board for 3 months but so far their performance has been 100% error free. I highly recommend SAH for any company that needs order fulfillment that is reasonably priced, accurate and fast.
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January 2020 by Aaron Peacock
SJ Display Group has been doing business with Shipping-and-Handling for over 3 years. They are a major part of our fulfilment and logistics line of business. We are very grateful for their team and their partnership.
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January 2020 by Nathan Wilbur
Shipping and Handling have been great to work with and make my job a lot easier so I can focus on the important things of growing the business while knowing my customers are receiving their orders on time. I highly recommend S&H!!!!
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January 2020 by Kaarin MacKinnon
Very easy to work with, hands on support, and good pricing. And the people are really great and super friendly!
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January 2020 by Matthew Dillman
Extremely hard working and knowledgeable employees! Would recommend
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January 2020 by Krystelle F. Gratziani
Easy to communicate with, great services, thanks!
