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8:30AM - 5PM
2825 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I have rented from here twice now for car storage for my suv the first time was August 9 2025 with Matthew who was very pleasant and helpful and the second time was November 21 2025 with GM Heather Hill she was extremely helpful and so personable we have so much in common it felt like catching up with a friend 10/10 will recommend”
“Nick was very helpful and very attentive to what our needs were and explained everything. So if your looking for a storage place check them out or ask for Nick and he will help you out go over every detail...”
“Big shoutout to Sarah at the Beach Boulevard Extra Space Storage and Amy at the Middleburg location! They were absolutely amazing in helping me move my storage units from one spot to another. Super friendly, patient, and made the whole process way easier than I expected. I really hope Extra Space keeps hiring more employees like them—it makes all the difference. Thanks again, ladies!”
“Thank you for your excellent service! We rented a 26' Box Truck and specifically want to thank:
Blake, she was so reasonable with the contract, rates, and walk-around.
Kelby, So helpful when we arrived to help make sure everything was ready to go.
Duane and Chris, thank you the truck was so clean and well maintained! Everything worked perfectly :)”
“Enterprise truck rental at 10777 Phillips Highway was absolutely fantastic. The team at this location were extremely helpful in every single way 100% recommend renting your next vehicle from them.”
“We use Monique on a very frequent basis. Honestly it is Monique that keeps us coming back to Uhaul week after week.
Always has what we need or gets it for us. Above and beyond excellent customer service. We couldn't ask for a better person to be involved with.
Thank you so very much Monique for all that you handle for us.”
7AM - 8PM
400 W Ashley St, Jacksonville
Truck Rentals
“U-Haul Moving & Storage of Downtown Jacksonville is the city's best value storage facility. With a great, central location, it has very convenient hours--early morning until evening--making it more accessible. The manager, Bryan, treats customers with kindness, keeping communication open and respectful. He is prompt to address questions. His capable, friendly staff is helpful and professional. The range of available units have good, competitive rates that I've found to be the best as a repeat customer to this U-Haul location.”
7AM - 8PM
9422 103rd St, Jacksonville
Truck Rentals
“Highly recommend. Extremely good customer service. I had an issue that wasn't really anyone's fault but Kyle stunned me with the way in which he went way above and beyond to resolve it.”
“This is a good central location for a U-Haul. Rates are reasonable for all units types. They did a recent remodel on the ground floor to remove the 4x5 box units and replaced them with much larger units. Good staff always willing to listen and help.Only real downside is the small parking lot for rentals and renters. One elevator in the building. Plus you need to be aware of foot traffic in immediate area.”
7AM - 8PM
3435 Philips Hwy, Jacksonville
Truck Rentals
“Derrick was super pleasant, courteous and helpful, he went above and beyond to assist me, he is a wealth of information, often times we hear and report on the negative experiences, i wanted to acknowledge the outstanding level of service i recieved. It is refreshing to encounter great customer service and this was by far the best experience i have had with U-Haul, he is definitely a valuable asset to the company. Great job Derrick and continued success.”
“The gentleman there was wonderful. Very helpful and very professional. We will go back to this location if we need tobuse UHaul in the future and refer others there as well.”
“I walked in and waited for a few seconds on the guy at the counter who told me someone would be with me shortly. Shortly there after the young lady I saw helping others outside walked in and pleasantly greeted me with a smile while asking how could she help me…… I immediately said THANK YOU GOD because I had just finished praying that I’d walk inside and be treated professionally by someone that acted like they appreciated my business regardless of the amount I planned on spending and Niyea did that and more!!! Not only did she help me pick out the proper part that I came to purchase. But she walked me through the entire process with the proper measurements and even got the manager to come out to install it for me. WHAT A GREAT EXPERIENCE it was at this particular U-Haul….. Niyea you are appreciated ?”
“When working with a terrible company like uhaul, who doesn’t call their customers back, they are doing the best they can. Great customer service and very friendly. More seating and more parking. I know the primary business is construction, but it’s unfair to make money from uhaul while not prioritizing the brand and making it secondary in your location. Super friendly though, but the lack of parking and lack of staff caused a delay in my moving that day. Overall good experience. Uhaul corporate still hasn’t called me back from their terrible instructions over the phone.”
“I am late on my review but I wasn't forgetting to leave this place a review once I left, moved and settled in. With the stress of moving, I had a great experience here and if I need to move again within the area. I would DEFINITELY use them again. They are kind and good people who will work with you. They really helped me out a lot. They took their time and made sure everything was right. Very professional, friendly, above and beyond service!”
“Taj is top tier when it comes to service. He was very communicative, answered every question I had, and made sure that everything went smoothly from start to finish. It makes things so much easier when you can have a dedicated account rep that works like he does. Thanks so much for your help. We will be in touch ANY time we need an additional vehicle in our fleet. :)”
“The guys at the Truck Rental Pl., Mason did an awesome job. Everything he said was true. The perfect vehicle was used for the job. He took care of me. They were excellent to do business with obviously always do business with enterprise.”
9:30AM - 5:30PM
2915 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I always get my trucks from this location. I have been to the other 2 locations on st johns bluff and they are both rude and unhelpfull . they neither have enough trucks but this location has always had what i need when i have needed a special size truck that day with no notice .great customer service and always have enough trucks.”
8:30AM - 4:30PM
2825 St Johns Bluff Rd S, Jacksonville
Truck Rentals
“I set reservations for 11am on Christmas Eve. I decided to stop by earlier then my time to pick up the U-Haul and the customer service was amazing and I am grateful I stop by this location to pick up my U-Haul. I highly recommend you doing business here”
“Fast, efficient and had exactly what I was looking for. The greatest thing you want in preparing for a move, is not to have to go back for more supplies. They've kept me from having to do just that.”
“I consider myself a very honorable person but I was disappointed to learn that the U-Haul representative was required to take a photo of me which I feel was intrusive.Had we been told this during the reservation phase I would have declined and rented elsewhere. I will not be returning to any U-Haul locations for this reason.”
“My van broke down right off of exit 262b and I called this uhaul on a holiday weekend at 12:30. Lauren answered the phone and was the MOST HELPFUL AMAZING HUMAN. She gave us directions to pick up the car trailer and told us if we couldn't find the building to call and she would flag us down. Lauren helped us hook the trailer up, make sure the lights were working, and was so pleasant. I have nothing but amazing things to say about this uhaul and how helpful Lauren has been to us.”
“I had a great experience with Pete on Sunday 1/21. He was great to talk to and got everything done quickly so I could get on the road. A nice man at 3 pm told me where to park and off I went. Thanks again!!!!”
“Great customer service & very clean. When they noticed I was having trouble getting into the storage place, after verifying my identity, they helped get me checked in, so I could get to my stuff. Also, very clean (no bugs, rodents, nor dropings) and neat. Bathrooms are also well maintained. I only wish they had a dumpster for trash.”
“Huge shout out to Madeline. She was so helpful today. She needs a raise NOW. The best worker I've ever encountered. Thank you so much Madeline. You're amazing!!!!”
“I came in and these guys both in the office and in the shop were beyond nice and super professional-- they let me know up front that they couldn't make me any promises as far as getting to be that day and finishing up with me the same day but they did everything in there power to get me back rollin and I am so appreciative of the entire crew ! The best”
“Christopher put an auto transport on my RV and made sure the car was loaded and secured properly. He was so helpful, thorough and careful. I left there feeling very secure in the safety of the trailer and my car.”
“Ryan Brown was amazing to work with!I had a great experience and would highly recommend him!I will definitely be back for another truck soon in the future!Thank you again for all your help Ryan!”
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“The experience was awesome great service from Mary W. she was helpful and very concerned with our needs. We had other inquiries to make and this was our first and only because she was awesome.”