-
September 2024 by Lulurox
Wonderful service and pricing from RPM (San Jose, Mandarin). Steven and Kenneth were awesome and fixed my issue quickly and I didn't have an appointment. I have found a new place for car repairs! With customer service lacking or non-existent in so many businesses, this was a very refreshing experience.
-
August 2024 by Larry Greenwell
Guys who work here are super nice, and seem to be very knowledgeable, but they are EXTREMELY expensive. Took my car elsewhere and ended up spending just a little over half what this place was asking. I guess if you're pretty well off, and money is no issue for you (In which case, congratulations! Must be nice!), then RPM is a fine place to take your car. Otherwise, I'd probably take it someplace else
-
August 2024 by ELaina S
Took my vehicle in for a window that would not work. Huge thank you to Raymond and Michael for fixing my window and being so professional. I will bring my vehicle to them for all of my vehicle needs :)
-
June 2024 by EZ Garage Solutions
I've been going for years and never neen let down.
-
June 2024 by Chris Tomlinson
I recently purchased a set of tires from RPM, and I couldn't be happier with the experience! From the moment I walked in, the service was exceptional. The manager, Rayland, was incredibly knowledgeable and helpful. He took the time to understand my vehicle's needs and provided thorough information about the services they offer. Given my car's age, he made some valuable recommendations that I hadn't considered before.
Rayland's expertise and customer service skills are truly top-notch. He made sure I understood every step of the process and left no question unanswered. His friendly demeanor and genuine willingness to help set the tone for the entire visit.
The rest of the team at RPM was equally impressive. They managed to align my car perfectly, even after a nearby competitor claimed it couldn't be done. This level of dedication and skill really stood out to me.
Overall, I highly recommend RPM for any tire and alignment needs. The outstanding service from Rayland and his team made all the difference. If you're looking for a place where the staff is knowledgeable, helpful, and goes above and beyond, RPM is the place to go. Thank you, Rayland, and the entire RPM crew for a fantastic experience!
-
May 2024 by D (TC)
Ripped off from them. It's a place for rich people. They are also incompetent idiots. My car was there a week and it broke down the very next day after I got it from them. Honest to God that there is only go there if you have to put a specialty car work if you're rich. The two fools at the front desk are incompetent morons they truly can't even run a computer. The mechanics have to come from the back to help the two fools at the front desk! They're probably owners they need to take some courses oh did I mention that they're rude.!?!!!!
-
May 2024 by J M
Very happy with their help and honesty
-
May 2024 by buyer reviewer
Very unprofessional staff, with exceptionally high prices. The two older men who run the front desk are absolute idiots. Seriously, they had to keep getting the mechanic from the back to help them with the computer! Learn your jobs, both of you come off as fools. This establishment is for the rich and wealthy. That's who they cater to. They are definitely grossly overpriced.
-
May 2024 by T
In short. After being turned away by 2 Jeep dealerships service departments to install a ignition module in my Grand Jeep Cherokee 2009 model both stating they didn't work on anything older than 14 years old? Jax cjdr included? Anyway this excellent repair shop did what no one else was willing to do. For a fair price and spent little time fixing it considering it's age and having need of special computer software to rekey the fob. Actually it was fixed ahead of schedule. I recommend this Repair/Service center for anyone with specific needs that other companies shirk from. This is truly a great specialty shop. Thank you Guys!
-
May 2024 by Ozone 11
Great service
-
April 2024 by lisa davis
ordered some tires and was given a set price.. when they did it they said that was not what they said. plus was told i would get a 100$ rebate, but when i called back to get the info, they couldn’t find it. have asked to talk to district manager,, but he has yet to return calls. i did receive a free oil change (which i will not use), but that didn’t come close to the money i have lost. they blatantly lied to me and have a very bad attitude. would not recommend any one to them. i have given them a few days to get back with me to resolve this issue before i gave this review, but i haven’t heard back.
-
April 2024 by Justin Farrell
Mike is the worst kind of person. Stay away, this place is literally a scam
-
April 2024 by Keanu Patterson
Came here to get some work done on my Jeep, I genuinely don't really have any complaints about the work that was done. My only issue is the price, I went and had a look over at another mechanic after I already going ahead and paying almost 1K to get some work done. And they quoted me a lot less for what I had paid RPM for. I still ended up paying a lot less in general since God blessed me with the thought to double check with another respective Automotive Shop (Shout-out Auto Medics!) but here is okay if you like overpaying.
-
January 2024 by Bill Scott
All was good
-
January 2024 by Dawn W
So nice my white Audi was having a bad day but they were honest and fair. Thanks
