Roses Express is a business that has received mixed reviews from its customers. While some customers have had positive experiences with the store's friendly and helpful staff, such as Tee Tee and Melissa, others have encountered issues with the attitudes of certain employees, particularly in the deli department. The store is described as offering affordable and decent quality products, making it a suitable option for people who are just moving into their new apartments and cannot afford high-end items. Customers appreciate the store's cheap prices and the loyalty program they offer. However, the reviews also indicate that the store's quality of service has declined in the past year, with some employees displaying poor attitudes and even cursing under their breath. This has led some customers to switch to a different location of the same store, which they have found to be more welcoming and professional. Overall, Roses Express seems to provide a mixed experience for its customers, with the potential for both positive and negative encounters depending on the specific employee and department.
“Tee Tee is always so sweet and helpful! She took the time to sign us up for loyalty points we didn’t even know they had. Her customer service is always on point – friendly, patient, and genuine. Thank you, Tee Tee!”
August 2023
Very great customer service. Wonderful prices! I love the staff at this store
July 2023
It’s a run in store grab stuff you forgot at the regular store and it’s so much cheaper!!!