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February 2024 by Landon Wallace
Richard was very nice and took care of my engine smoke swiftly and for a reasonable price much better than mechanics in the area. Anything related to my Cadillac, he will be my number one mechanic going forward.
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October 2023 by Gregg Warner
Honest. Did only what I needed, not what the dealer wanted.
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July 2023 by Patrice
Only Cadillac Automative Repair business that willing to work on Norstar Engines made by Cadillac. Richard is AWESOME, and so are his employees.Applause to Richard's Automative on Leon Road in Jacksonville, Florida.
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June 2023 by fred baltazar
Very knowledgeable and friendly staff, for all your tire and alignment needs plus mechanical they are the go to guys ! Highly recommended
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July 2022 by Anthony Mobley
I came in with a 100,000 mile maintenance check on my Cts caddillac, and I left very satisfied. I am looking forward to coming back in a few weeks to get my sunroof repaired.
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May 2022 by Mr Jones
Lost story short Richard asked for my year make and model I told him he said “ I don’t work on them “ and hung up in my face
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May 2022 by Kelvin Hunt
Took my vehicle right in, repaired it in a timely manner, didn't overcharge, and I was on my way!
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May 2022 by Rodney Isaac
Richard is a great person to deal with
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March 2022 by antionne kelly
Very very very unprofessional and racist!!!I WOULD NOT RECOMMEND USING THIS SHOP AT ALL!!!
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December 2021 by Ken Graham
This guy has enough business that he can afford to hang up on them in the middle of a conversation. You missed out on servicing my 2 Cadillacs.
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November 2021 by Melissa O.
We recently broke down about 45 mins away from Richard's shop. We live 5 1/2 hours away and we're on our way home from a hectic week. I was frantically calling mechanics looking for someone to repair our alternator the same day. Every mechanic I called was a bust. Then one mechanic shop I spoke to referred me to Richard's shop. I called Richard's Automotive and they were amazing. Not only did they accept my vehicle the same day for the repair but they accommodated us after our tow truck driver arrived hours late to their shop. Richard stayed open late to make sure the repair was made the same day so we could make it home as quickly as possible. I highly recommend this mechanic! I wish he lived closer to my home as I would always take my car to his shop. Richard's Automotive is very professional with great pricing!
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October 2021 by Hansel Drayton
Noooo body will not touch my cars but Richard and Frank! Been my mechanics since early 2000’s haven’t let me down yet!!
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November 2020 by Brenda Johnson
I am so thankful I have found this place. Richard is so easy to talk to and he is very knowledgeable. His prices are very good. I have even had to run my car in on occasion he would take a look at it and if it was very easy to remedy no charge! If you have a Cadillac this is the place to go for sure!
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November 2019 by sean bech
Been my mechanic for 20 years, trustworthy and honest.
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April 2019 by EVELYN MASSA
Great service, highly recommend