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August 2023 by Ellie Cruz
Alternator and Battery: I gave a generous 3 stars because some one gave me a bottle of water while I came in. But the guy who helped me was quite rude to me and misleading. His quote was over priced. I arrived at 8:00am. When he quoted me he said the parts would arrive and service would be completed within 1 hour. I was there until 11:00am waiting. That’s 3 hours. I waited patiently after the second hour passed and then went up to him and asked kindly for an estimate on how much longer since he told me an hour. He literally told me these words “think before you start asking me questions.” I hope to God they did a good job. I will not be going back there though and that they’re customer service doesn’t reflect in the work they perform. It was quite over priced for an replacement for $650. I was in a bit of a hurry and paid in full but next time I’ll be shopping around for quotes and looking at the reviews. Oh and by the way he automatically quoted me for a 3.5 year battery and expressed that they don’t install 1 or 2 year batteries “usually.” Then after I paid, I asked again and he said that yes they do install 1 or 2 year batteries. It was skeevy, misleading, and unpleasant. I was kind, cordial and kept to myself while I was there. And I just don’t feel good about my experience, which is important to me as a customer. I simply feel regretful for doing business here. Dear Pulidos please just do better. I hope others aren't having unpleasant business with you as well.Service: Auto battery maintenance
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August 2023 by Amelia V. Norman
My car engine broke down as it rolled off of the 95 exit right there Literally coasted off the highway, down the off ramp right into this parking lot. I was explained to the man inside what happened, he came out and took a look and listen at it, then with brevity explained my engine was toast. They let me leave it there free of charge until I could arrange a tow, which was awesome because I had to get to work for the day! Wound up having it towed to another paid mechanic and got the, same diagnosis: is toast!
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August 2023 by Caroline Fisher
I have a 2015 Mercedes Benz GL 550 and I will NOT take it anywhere but here.. Rick and the rest of the staff are AWESOME….
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May 2023 by F M
I would wholeheartedly recommend this place to get work done on your car. They don't bullsh*t you. They don't overcharge you. They're honest with you.
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April 2023 by Calvin Andrews
Nice place but I had a issue with my car and they really didn't help me by referring me to someone else !
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December 2022 by Diane Kleinschmidt
My son and I have been taking our cars there for years...and have been very satisfied with service.
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August 2022 by Mandy Holton
Been taking our vehicles here for years. Most recently had work done on my VW and can honestly say this car has never driven better. They have Fair prices, honest and accurate with diagnosis of vehicle problems. Along with great customer service!! I recommend Pulido auto repair for anyone looking for a great mechanic.
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April 2022 by dave sam
I called the shop early in the week made an appointment for Friday morning I get there and he says he don’t have a mechanic that can work on my car I took a day off work to take it over there at least he could’ve done is call me and says his mechanic will not be available and I could’ve just went straight to work instead of taking a day off thinking that my car is going to be looked at and repaired though it’s not like I did leave a phone number for him to call me back that’s been very inconsiderate of your customers
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December 2021 by Shea O'Rourke
Great customer service and solid work. My new go to mechanics
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October 2021 by peter hoffman
They are as honest as the day is long, thorough, skilled and if they can't fix it they'll tell you straight up. They are the only place I go for service on my vehicles.
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June 2021 by Gerald Young
I took my car here for the first time after several coworkers used this shop and I put say, they did a good job and was willing to make sure my car was running properly when I got it back. They are a little pricey but I feel they are in line with most other shops. If you are looking for a decent shop, give them a try.
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April 2021 by Dennis S.
Still a great place for all my auto repairs- honest, reasonable and knowledgable. They seem to be able to work on a variety of cars which is why I go to Pulidos. Definitely recommend for maintenance and repair work.
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March 2021 by Sarah Markman Sayar
Over priced and rude. Charged for something that they couldn’t even fix. Take complete advantage of people- look elsewhere unless you have a money tree.
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March 2021 by Gayle Haynes
Have been taking our Vehicles to Pulidos FOREVER!!!! Since 1999 at least...Fair, good Shop!!!!! ??????
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October 2020 by Zeee Youi
Was going good until Rick said I couldn't bring my own part in when I can get the best part for cheaper using my own discount said no we use our own so we can mark them up an make money otherwise cant keep our lights on. Asked Rick again why I cant use my own part it comes with a warranty an I don't want any cheap parts put on the car I'm willing to provide my own he just got mad an apparently takes offence very easy when you don't want their parts. Don't think I recommend. An maybe if your parts came with warranty it be nicer. I like to buy my parts at a store first using the discounts they give an the parts come with warranty so if it goes out you get it swapped out for free most times as long as I have a warranty on it. Good day.
