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December 2023 by Lolakashella K.
I go to this Publix all the time and have friendly cashiers I can have a quick chat with to help us both get through the day, but that wasn't the case with cashier Rebekah. I had so many conversation starters that I gave her to work with and all I got was eye rolls from this individual. She was impatient when I counted out my money as well as ignored me when I told her I was appreciative of her patience with me since I had paid in cash and felt like an inconvenience. Lastly, I wished her a great day and gave her a big smile as this ended up being ignored as well. Not sure how she has been with the company since 2019 with that attitude.
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September 2023 by Google user
Whatever females were on the phone were snobby and were just not helpful at all. The most simplest question as to if they had a medication in stock before I have my doctor transfer my medication was asked and they said they cannot tell me over the phone. All attitude and just drove me away to not fill with them ever. Please get your medications elsewhere.
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September 2023 by Siry RS
Whatever females were on the phone were snobby and were just not helpful at all. The most simplest question as to if they had a medication in stock before I have my doctor transfer my medication was asked and they said they cannot tell me over the phone. All attitude and just drove me away to not fill with them ever. Please get your medications elsewhere.
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August 2023 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. This particular Publix is located in a decent sized shopping plaza on the southside of Jacksonville, Florida. It has a cool enough ambiance and was enjoyable enough to shop. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals, and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way, it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities where Publix opens a location are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location for that matter and I give it five stars for a great experience.
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July 2023 by Sharlet Rice
I shopped at your location this evening. It was very clean and well stocked. The produce department is fantastic! Nothing I looked at was expired and the produce employee that set up this avocado display gets an A+. Very Impressive!
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June 2023 by G. Kelly E.
Needs to maintain Higi machine if you are going to have it on premises. You have to press a ridiculous amount of times for each screen to work. I have requested Higi service the machine but no one seems to care.
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January 2023 by Christina Hughes
Prescription never ready or started when I go to pick it up. Always have to come back and end up waiting twice as long as they say it will take.
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November 2022 by Lisa S.
Love Publix find everything I came from Chicago ao my stores were Jewel and Marianos was looking for the best grocery store found it love the meats and the wide selection of food
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August 2022 by Tyler J
Customer service needs some work.
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July 2022 by Amy L.
Publix has been my go/ to grocery store in three states. Always clean, well stocked and friendly staff
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July 2022 by Alise Herndon
I was shopping an Instacart order at this location last month, and at the end of the order I went to pick up some sub sandwiches from the deli. They were gone and I later discovered from the customer that this order had already been shopped by another Instacart employee who had never shown up to deliver it (presumably they stole the groceries). This caused some confusion in the deli since they had already prepared the order but it was no longer there. However, Eric the deli manager prioritized my order and quickly remade it for me despite the fact his department was already busy. He was very kind and personable and gave fantastic service!
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May 2022 by Eliza J.
My boyfriend and I went to this Publix right before closing time to grab a few things. We were concerned with trying to get out of there before they close so we don't hold anyone up. No one rushed us out or even gave us the energy that we needed to hurry which was such a relief. I want to shout out the lady who bagged our groceries for us. Melodee was extremely kind, great energy, and so helpful. She made our night! Thanks Melodee.
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May 2022 by Rou R.
Pub Sub and tenders! Great prices & everything I need in one place. I would live here if I could.
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February 2022 by asd AFDG
Literally the worst pharmacy I've ever used. Other Publix are fine, not the one.
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January 2022 by Amarilys T.
They can't ever disappoint. Organized, clean, fully stocked and almost always have a BOGO free deal. I also love doing the ordering lol through instacart and then picking it up. They're on point with that service also and if the person messed up with the instacart delivery they let you exchange or return.
