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December 2023 by Sheila Nation-Turk
Makaela was fabulous! I had quite a few complex issues regarding my CDs, etc. and she helped me understand the process entirely. She’s very efficient and kind. Thank you!
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December 2023 by Ellen C.
Lori Gorgol has been so very attentive and helpful. We had a personal check stolen out of the mail for a large amount and she has been on top of everything from day 1. Very sweet and professional. Thanks Lori!
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December 2023 by Teleauba Revels
I have not been employed by Publix for years but have remained a member of PEFCU because of employees like Lisa. She, and others, consistently treat me with kindness and respect and go above and beyond to ensure my accounts are safe and I am able to get whatever financial services I need. I only wish the Jacksonville location had an atm that I could deposit cash into like my other bank.
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November 2023 by Jade Z
Jennifer was amazing to work with. My husband and I sold one of our vehicles before having purchased another one to replace it. Jennifer helped us get an auto loan so we could purchase another vehicle right away. She was very knowledgeable and friendly, and took her time going over everything with us. She is also helping us open a new account for our teenage daughter and had some great recommendations to help get her set up for success with her first credit union account.
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November 2023 by Lekendrick Taylor
I had an amazing experience with Ms. Gorgol. Amazing conversation and customer service. Courteous, prompt, and very professional. Topped with elite advisory. Made my day, thank you Ms. Gorgol!
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October 2023 by Lewis Cherry
I had a lot of questions on how to handle my money, I was thinking so hard on how to do it, Debbie took about five minutes, and made it so easy, it was hard to believe that it could be that simple, Thanks Debbie.
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October 2023 by Nancy Phillips
Lori was great! So helpful and informative. She took care of our every need. Thank you.
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October 2023 by vinna elabu
PEFCU is amazing. Helped with taking out a loan and gave me all the best options and lowest interest!! Very knowledgeable and patient. Explained everything!! Regina and Janice were amazing!!
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September 2023 by Adela M
I just want to say Mrs. Janice is a great member of PEFCU team she made my experience of getting a loan for my new car very smooth and easy and very professional. Thank you so much.
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September 2023 by Arianna
Janice took care of me fast and easy! I love that she was kind and attentive. I look forward to seeing her again.
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September 2023 by Demetria Lyons
Ms. Kim Hoffman was very helpful and knowledgeable. She made my son and I experience pleasurable with her kindness.
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August 2023 by KLASSY RED
Ms Makaela was more than helpful. She assured me everything would be ok. NOT once did I sense that she didn't want to do her job or feel the task was overwhelming. Having worked for Publix for 21yrs it's nice to see the ATTUIDE OF EXCELLENCE. I hope she goes far in her career because she made me feel that she cared and went above and beyond to satisfy me as a customer. Thanks for the little things that make others day.
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August 2023 by William Killen
I went for a silver medallion and the ladies were so friendly it was a joy. I t was at the Jacksonville location. I'm sorry I can't remember they're names but actually all the people there were great.Bill Killen, proud Publix retiree
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August 2023 by brigot sapp
Ms.Lori was more than patient with me and my son as he opened his 1st bank account. She made the process easy and pleasant. Thanks Ms.Lori
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August 2023 by Jacob Martin
Kim has been more than helpful and a joy to work with while banking at PEFCU. She has been extremely kind and helpful with all my needs concerning my home improvement project.
