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October 2024 by Sean Clarkson
Always great with our pets!
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August 2024 by Shameka Dunleavey
We love it here the vet is super nice and our babies love her.
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August 2024 by Lucretia FREE
Last September, I took my dog to Pottsburg Creek Animal Clinic because she was losing weight and not eating. She was examined by Dr. Frost, who told me after doing blood work that she wasn't sure if it was her gallbladder or liver, but that her levels for her liver weren't that bad so that probably wasn't the issue. She said they needed to do an ultrasound, which they were not equipped to do, and that her friend, another vet, could do it. She was unable to reach this friend and referred me to an animal hospital. She also charged me over $600 for meds that were useless. I reached out to Dr. Frost again before taking my dog to the hospital, and she said she was at the movies with her kids and she would text me later, I never heard back from her again. I took my dog to the hospital and was told that she was in liver failure. She had exploratory surgery, which was a waste of time and money, and that only led to her health declining faster. She passed two weeks later. Dr. Frost never called to see how my dog was doing, she could have cared less. I had been taking my dog to this clinic since she was a few months old and she died before her 5th birthday, and only one person from the clinic reached out to me about my dog's status. This clinic misdiagnosed my dog, didn't have the ability to treat her, and prescribed overpriced meds that she barely used. Avoid this place at all costs.
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July 2024 by Lucretia F.
Last September, I took my dog to Pottsburg Creek Animal Clinic because she was losing weight and not eating. She was examined by Dr. Frost, who told me after doing blood work that she wasn't sure if it was her gallbladder or liver, but that her levels for her liver weren't that bad so that probably wasn't the issue. She said they needed to do an ultrasound, which they were not equipped to do, and that her friend, another vet, could do it. She was unable to reach this friend and referred me to an animal hospital. She also charged me over $600 for meds that were useless. I reached out to Dr. Frost again before taking my dog to the hospital, and she said she was at the movies with her kids and she would text me later, I never heard back from her again. I took my dog to the hospital and was told that she was in liver failure. She had exploratory surgery, which was a waste of time and money, and that only led to her health declining faster. She passed two weeks later. Dr. Frost never called to see how my dog was doing, she could have cared less. I had been taking my dog to this clinic since she was a few months old and she died before her 5th birthday, and only one person from the clinic reached out to me about my dog's status. This clinic misdiagnosed my dog, didn't have the ability to treat her, and prescribed overpriced meds that she barely used. Avoid this place at all costs.
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July 2024 by Megan Reaves
Dr. Frost took great care of my dog Forrest after her lymphoma diagnose. So thankful for the work she and her team provided.
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June 2024 by Lawrence Fisher
Love Dr. Frost
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June 2024 by Kellyn Kelemen
They perform no questions asked declawing of cats, a discouraged practice by the AVMA and entirely banned by some states, rescues and organizations. Their parking lot is overrun with feral cats and when questioned they expressed no interest in utilizing the free local TNR program to get them fixed themselves.
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June 2024 by Emma McCabe
Outstanding care. For context, we moved down to Jacksonville about a month ago from out of state. Our dog had an illness that progressed over the night on Friday. I called Saturday morning to see if they could see our little guy and they managed to squeeze him in that morning. I’m sure they were back to back booked but they could tell I was really worried and made time to see our guy. From the staff, vet techs, and the vets, everyone was kind and explained everything we needed to know to care for our guy. I can’t say thank you enough to them for all their compassion and help!! It wasn’t how we planned it, but I feel like we found a permanent vet already ?
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June 2024 by Jennings Wofford
Best Kind of People. Thank You to all staff and Dr.Frost.
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June 2024 by Barbara Hurlbert
This is our go to place to take Buddy Lynne. Thank goodness there are Mom and Pop places still left to give us wonderful customer service. Can’t go wrong taking your pet here.
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June 2024 by Sarah C.
Excellent animal clinic! We called because our dog, Blueberry was so sick and they fit us right in. Really nice staff who called to check on him later and it was super affordable
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May 2024 by ReAnna Negron
The best!
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May 2024 by Jessica Gould
This is hands down one of the best vets I have been to! The staff is always friendly, kind and knowledgeable. They have taken great care of my fur babies and they are reasonably priced. I highly recommend them!
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May 2024 by Melissa Lamb
The staff seemed nice, but charging $50 to weigh my dog and feel on her tummy and a $5 toxic disposal fee seems excessive when I’m just coming in for routine puppy vaccines…. If I’m paying $170 for my dog to get two vaccines maybe the building could look like an actual office, halfway renovations and stuff piled everywhere. Sorry guys, gonna find somewhere more affordable that doesn’t rip me off.
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April 2024 by George Harris
I just have to say this Vet Clinic is absolutely wonderful. My 15 year old Yorkie became very sick on Saturday morning and had a disease that she would not recover from and was in pain. Even though they were very busy they worked her in and sent her to doggy heaven. Brenda was so helpful and caring and Dr. Spotts was so compassionate in helping her along on her final journey. I cannot say enough good things about these wonderful people. Such a wonderful experience in a very difficult time.
