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March 2024 by billsbestone 1
Food was great. Took a little very long time to get and nothing was even said once it made it on the counter. We were the only ones in there so we figured it must be ours.
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March 2024 by Brandi Lewis
If I could give it zero stars I would have.
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March 2024 by Brent CRANFORD
The blackened chicken sandwich meals that we bought were mediocre at best. The fries were luke warm and rubbery. There was no ice in the lobby with no motivation to get any. Upon arrival I observed multiple doors propped open and no climate control (A/C or heat) was operational. The staff seemed to not be concerned or motivated at all. I probably won’t be returning here again.
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February 2024 by Gregory Brown
The food was great ?? but the service was a little sloooooow,got overlooked and then finally got services.
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February 2024 by eric corbin
So I pulled up and off rip the lady at the window and a customer in drive through are screaming at each other for a minute. Okay whatever right? So I order and it takes a good 20 mins to get to the window, takes 10 mins to take my card, 20 mins to tell me to pull up and we'll have your food right out, another 20 mins later a worker comes out asking what I ordered so I asked for a refund and she just walks off. Now I go inside and ask for a refund and they said it wouldn't go back to my card so now I have to wait for a GM to respond to a text from a worker and I was tired of waiting so I just left. Everybody needs to be fired cause everybody in that place lazy as all hell and don't wanna work
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February 2024 by patrick mowry
Terrible everything is Terrible and Mgr is very uncaring no customer
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February 2024 by Mary McFarland
Chicken had no flavor and pieces were too small. Sides were only half full. Asked for dark meat received white meat. Employees need more training. Employees were playing around. Where is management? Prices are too high. Probably won't be back for a while.
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January 2024 by Stephanie Mitchell
Staff completely unprofessional. Left speaker on as I was ordering to loudly complain about not wanting to be here and being “over it”. A lot of people are in need of jobs, it is rude to be dismissive of customers.
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January 2024 by Mustafa Amin
I am very disappointed with this establishment. I bought $40.00 worth of chicken that tasted burnt and my family and I was unable to eat it. I tried calling the store several times and I keep getting voice-mail stating that the mailbox is full. All of this occured today Thursday, January 25, 2024 at approximately 7 p.m.
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December 2023 by Weatherscan XL
The tall male guy always seems to make me laugh here i don't have a issue on waiting on food when he's there but everyone else seems to be in bad spirits like they don't enjoy working there very uplifting person of him. thank you for your service good sir and being a person i would give my money too.
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December 2023 by Tim Argyle (Jaxson)
Pleasant and quick
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November 2023 by Burgess Adventures
Run! Don’t bother eating here.We went for “a quick bite” while doing errands. We should have left when they said they had no legs or thighs. How exactly a chicken place runs out of chicken on a Friday night, I don’t know. One employee was loudly fussing about life in general and making everyone uncomfortable. No manager had the nerve to stop it. Place was dirty and uninviting. Never returning.
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November 2023 by C Burgess
Run! Don’t bother eating here.We went for “a quick bite” while doing errands. We should have left when they said they had no legs or thighs. How exactly a chicken place runs out of chicken on a Friday night, I don’t know. One employee was loudly fussing about life in general and making everyone uncomfortable. No manager had the nerve to stop it. Place was dirty and uninviting. Never returning.
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November 2023 by Alex Lovos
Extremely rude and disrespectful!!!!I honestly don't know why they hire and keep people who can't simply provide decent customer service. Treated like I was an inconvenience and they were extremely snappy. If I could give them zero stars I would.
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November 2023 by Billy Curtis
This has to be the worst location in jacksonville. They either are out of what you want,get your order wrong,or do a poor cook on the product.( way too greasy) to the point that the batter is sliding off.If you come back to inform them of any issue,you are met with rudeness/sarcasm. I've gone back several times thinking" maybe it's changed and will be like it was at one time" No such luck.I'm through with it.
