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June 2024 by Sarah K
The bathrooms are disgusting every time I visit. No soap and no paper towels. The entire ceiling moves when you open the bathroom door, and the bathroom doesn't seem to get cleaned ever. The rat habitats are also foul. Rats are pretty nasty and they poop everywhere, but there is no excuse for poop being smeared all over the walls, glass, food bowls, water bottles, and covering the rats themselves. The birds water was green and filled with poop, not food, but poop.. Again, birds are messy, but that water had not been changed in atleast a day for poop to be filling the water bowl to that extent. I came during their fish shipment and it reeked of dead fish, which is to be expected I guess, but not a good look for your customers when there are dead fish sitting in the sink next to the aquariums. They need some new animal care staff and management, the store has been struggling for a while now and cannot maintain basic cleanliness for their animals. The dog and cat sections look amazing! The register areas are well kept and the store is organized very well. Seems like the only areas that get neglected are the animals and bathrooms. I visit almost every week and have been since last year, this is a constant issue with only this petco.
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June 2024 by Cynthia Rodríguez
It’s a shame that the Betta fish are poorly cared for, most of them are half moribund, I think they should feed them better,
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May 2024 by Cindie
Nothing was stocked. Only one person knew the location of what I needed. And it wasn't the person I spoke with. I was very disappointed and upset that I went out of my way to go there. I ended up going to PetSmart.
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May 2024 by Bethany Scully
Staff is always so helpful and knowledgeable. Store is clean and well maintained. I always find what I need and more!
I went in for substrate and had to decide between the coconut fiber and soil. I went with the soil but the prices are great for both.
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May 2024 by Jervece White
Extremely rude and standoffish. Not accommodating and no customer service in the vet department.
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May 2024 by UwU
We were cheerfully helped with what we couldnt find on our own. Great items for a great price.
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April 2024 by Kim Register
It is always pleasant going in there for my dog's special dietary needs.
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April 2024 by Sharell Myers
The worse grooming I experienced in my life. They didn’t even try to get to know my dog first. The girl just came straight from behind the counter with her leash. Walks up to my dog without doing a smell check or anything. Reaches over my dog head to try to put her leash on him. Him gives her a warning. They instantly say oh we can’t see him if he is gonna be aggressive. I’m like what you did even try to greet him first. She responds we don’t do things that’s way. No you don’t know anything about dogs.
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April 2024 by Carlos Bicelis
Awesome place to be, pure nature! Enjoyed the walk around a pound. Nice event of art.
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April 2024 by Adis Mejias
Excellent place for pet grooming
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April 2024 by Bruce Duvall
Did a great job on my boxes nails I highly recommend them
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April 2024 by Rebecca Harris
The staff is always so friendly and welcoming! They take care of my baby as if she were their own
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March 2024 by Allysa Warren
Very nice staff and a nice variety of products. Giving it 4-stars instead of 5 because the store is always very warm every time I go in it, which can’t be comfortable for the cats they keep in the viewing crates. I’m usually cold, so it takes a lot for me to say a place is warm. I’m sure it saves money to keep the store at that temperature, but I hope they will consider cooling it more for the cats’ sake, as they have coats of fur.
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March 2024 by Lori Cheanvechai
After adopting a rescue in October 2023, I started searching for a trainer who could help me with my dog. I settled on Petco because it was close to my residence. Crystal A was professional, kind, and helpful. She was patient with Cali Lou & with me. As soon as we completed the six weeks of Puppy Training, we immediately signed up for another six weeks of training with Crystal to prepare Cali for the Canine Good Citizen test. I’m thrilled to say that she passed it last week. I highly recommend Crystal as a dog trainer. She is an asset to Petco.
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March 2024 by Pamela Hancock
Crystal is an amazing dog trainer. I have to 11 year old dogs that I rescued from a puppy mill a couple of years ago and have used a trainer in the past who wasn’t very helpful. In just a few weeks Crystal has turned their behavior around. She is so very patient, kind and knowledgable about dog behavior. Both my husband and I have learned so much and the dogs love working with her.
