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January 2024 by Ivorey Hansell
Do not come to this Pep Boys. They are bad service. If you buy a part from AutoZone or Anywhere else and you have them put it on and something goes wrong with your car. They are going to charge you again to fix it. I have a 2014 Ford fusion and they did not put the part on right and transmission fluid was leaking and they had the nerve to tell me it was something wrong with the part clearly something is not put in right because why is it leaking? Save your time and money with these people. Runaway I repeat, run away
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January 2024 by Sharon Wood
They were very polite and friendly ?
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January 2024 by Kevin Williams
Pricey, but worth it.
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January 2024 by Lukas Bailey
Chuck and Ryan were life savers. I came in 15 minutes before they closed and they were able to replace my tire. Big shout out to this Pep Boys
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January 2024 by Pamela Brown
Ishmael was a very friendly and polite young man. Explain everything very clearly. Would use them again and highly recommend them.
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January 2024 by Nashya W
Fast service and great communication!!!I enjoyed my experience with PepBoys…I received electronic notifications and they called me to breakdown the price. very professional and an easy transaction.Thank you!!!!!!
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December 2023 by Teauna RaShae
I called today @1:52 Pm to figure out what parts were needed to fix my car and the guy who answered the phone was EXTREMELY RUDE, belittling in his tone of voice, not letting me explain myself. The work they’ve done on my car so far has been good but the CUSTOMER SERVICE IS SHIITY.
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December 2023 by Cierra
Got my car looked at was told the shaking was from a tire. Paid $500 for two tires and a diagnostic. Car was fine for a few days now the whole car is shaking like they did something to my engine. Won’t be back. Scammers.
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November 2023 by Tasha Ellsberry
We have brought both our cars here and Chris the manager is AWESOME! They are always professional and courteous. We have had an engine replacement, tires, oil changes and basic maintenance done in a decent time frame. The manager Chris has always answered my questions & been honest with needed repairs. Being a woman and always feeling taken advantage of at shops i can honestly say they don't do that here. Everything is explained well and done in a way that makes me feel secure bringing our cars here for work. Ill contine to use pepboys for our automotive needs.
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November 2023 by Andrew Fowler
This Pep Boys location is top notch in my opinion. Chris was very helpful, and very friendly in a professional but not in a stuck up way. He explained everything that was going to happen and what needed to be done at a later time. He wasn't over pushy on add-on services. Which I appreciate greatly. I highly recommend going here for you car service needs.
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October 2023 by Melissa Gamble
I was visiting family in the Florida area and had work done at store#135..Lane Ave. The manager was so humble and down to earth. He was not just about the money and getting you out the way. He was attentive,talked about the business and the new changes coming..he took the time to listen and explain what and how the work was being done. Whenever I'm in town I will definitely stop by if only to check the air in my tires. Ga.Peach
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October 2023 by Lynn Martin
BEWARE!!!! THIS PLACE SUCKS!!! They had my in-laws car for a month, since 9-9-23, and wouldn’t co-operate with the company that was paying them to fix their car. All they had to do was send in the diagnostic report they did that “supposedly” says it’s the transmission that needs to be replaced. But they could never seem to do this simple task. My father-in-law drives by on 10-9-23 and he sees the back window of their car busted out. He goes back up there the next day to get the car towed somewhere else and come to find out, their car and several other cars have been broken into: windows busted out, wires ripped out, steering column busted up. He calls the police to make a report and of course nobody at Pep Boys knows anything about it and they aren’t responsible for any damage done to the cars that are up there. But if they had done the work that they were contracted to do in a timely manner the car wouldn’t have been still sitting in the parking lot for this to happen. I can’t think of any reason to ever visit this place again. They are absolutely useless, lazy and they lie about the progress of the so-called “work” they are doing to get your car fixed. SCAMMERS!!!!!!!!!
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September 2023 by Heather Keen
Amazing and friendly customer service. Chris helped us find the problem at an affordable price! I initially chose to have the wrong service done. When we arrived thank goodness he checked what I had scheduled. Definitely recommend this shop to anyone.
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September 2023 by Jimmy Deguzman
Took vehicle in for mushy brakes. 1st told me master cylinder was bad and I agreed to replace. Then they told me master cylinder cause the brake booster to go bad so I agreed to replace brake booster. Now they said the brakes is locking up and the abs module was bad. Abs module was out of stock from dealer. They recommended me to buy a used ABS booster and I did. They replaced the abs module but didn't fix the problem. Before I was able to drive my vehicle with mushy brakes , now I can't drive it all with brake s locking up. I had to get it towed back to Pep boys. I spent over $1300 and brakes are worst. It has been two months now and still at pep boys.
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September 2023 by Robert Leslie
Compared to location on Balnding Blvd, they are great!!!! Customer service is amazing. They got my tire fixed in a reasonable amount of time especially during closing hours. I appreciate them.