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May 2024 by amf fma
The following is a very true story that took place about three weeks ago. This is going to be a very long review but it's worth reading because I want everyone to know the truth and how well Joe Brown and the staff at PC Liquidations took care of me.First of all!! Fantastic service is all I can say. PC Liquidations is a great place to purchase a very good refurbished computer.If you get a chance to ask for Joe Brown then do it because he's not only a great customer service tech but he also works as a sales representative and works alongside the software and IT department. He's very understanding, exercises great patience and is and always will be willing to go out of his way for you NO MATTER WHAT!!!!I had a desktop computer for about 9 years that just simply started to slow down and couldn't update it with windows 10 let alone windows 11. It just stopped working and it was time to purchase a new desktop.After searching for several hours and reading endless reviews I settled on PC Liquidations because their reviews seemed to be the most simple and honest reviews. I picked a desktop computer with the exact specs that I wanted. I knew exactly what I wanted.After about 20 minutes, that's right just 20 minutes of my desktop being up and running it shut down. That's right! believe it or not I had received what's called the "Blue Screen of Death". I thought nothing of it but then it happened seven more times and got even worse because then it wouldn't stay on for more than 10 minutes at a time.I emailed tech support to start a support tech ticket. I was very very disappointed, upset and very frustrated because this meant that I was going to loose about a weeks worth of work and money.Then very early the next day Joe Brown had called and left me a massage trying to reach out to me. I was very emotional about the whole thing because I was loosing time and money and couldn't believe my luck.Joe just sat there politely and patiently listening to my frustrations. I wasn't ever once rude to him or anyone at all. No one deserves that.Joe Brown offered a free return label along with a full refund or to spec out another desktop with the exact specifications that I require and ship it to me for free!!! I kid you not!!!He stayed in touch with me throughout the day regarding how the desktop was coming along but then informed me that they wanted to keep it in the testing department throughout the weekend so that they can benchmark test the desktop.The point and moral of the story is that not only Joe Brown but all those involved even all the way to the top of the chain went out of their way to help me with my desktop problems and provide very good out of their way customer service and constant communication. Not only that but they executed and resolved any and all problems right away and then constantly tested my new flawless and ultra fast desktop computer.Thank you Joe Brown and PC Liquidations for all that you have done.I will leave you all out there with this!!If this happens to you or anything similar to this just try to exercise patience and try to be polite to customer service because there's no need to be rude. It's usually customers that are rude.I know I had to go through all these frustrations but I am now a new customer and I have an account with them. PC Liquidations is indeed very reliable with very good working products and very good customer service.If you can't find what you're looking for then just call them like I did, be honest with them and let them know what you looking for and they will spec it out and test it for you.Thank you Joe Brown and the staff at PC Liquidations!!I love you guys man! you really came through thanks! and thanks to all of you who took the time to read this long review.
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May 2024 by Matt Smith
They were doing so well for a while, then they stopped responding at all. I had 2 SSD's fail from them - they are using the cheapest drives they can find. After a week of unreturned phone calls snd ignored emails, I finally had to threaten them that I was going to report them to my credit card company as fraud. Got a call back soon after, the guy agreed to give me credit back for the failed drives. That was weeks ago, still haven't seen the credit and they don't respond to me at all. Do not do business with these people.
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May 2024 by IT Admin
This monitor was well packed and protected during shipping. It arrived in like-new condition and had all the required cables and power supply to put it right to work. This will be used by our Social Media Specialist to help her maintain our website and online accounts like YouTube and Instagram. Very satisfied with this ASUS product.
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May 2024 by Mike Sapp
I had a great experience with PCLiquidations when I needed to sell several excess items. The negotiation process was straightforward and professional; we quickly agreed on a fair price without any hassle. While I was required to pack all of the items for shipping, PCLiquidations covered all of the costs, which was a huge relief. From initial inquiry to receiving payment, the whole process took about three weeks. I highly recommend their services for anyone looking to handle similar transactions efficiently and reliably.
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May 2024 by Kristina Rojas
Order came quick and was packaged safely. The have great inventory for obscure office systems. I'll be back!
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May 2024 by John Schmieg
Great selection, wonderful customer service!
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May 2024 by Ravi Mehta
Bought from PC liquidators. The company reached out soon thereafter to inform me that the computer I purchased did not pass their testing and offered me a better but comparable option. Delivery after confirmation was prompt.Packaging was well padded. I purchased a “grade A” item and they didn’t disappoint; the item is near new quality.
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May 2024 by Nick B
The laptop came in good condition. Almost new considering it was rated Grade C.
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April 2024 by T Scott
They had what we needed both times and received the products within a week of ordering. Excellent service.
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April 2024 by Linda Pars
Read the reviews, called and explained what I was looking for, the grade I wanted they was awesome. Ordered and just as described. Highly reccomend. Will use for future needs.
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April 2024 by Frank DeSimone
Thank you for the recent shipment. Items were very well packed and arrived when promised.
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March 2024 by Marina Diamandis
make shipments to Mexico???
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March 2024 by M Spencer
The customer service is AAAA. The best place to do business with if they have your product.
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March 2024 by Demetri b
Terrible quality assurance. The computers I have purchased from them have had issues. 1 laptop didn't have wifi upon arrival, then the replacement didn't hold a charge. Another laptop has stopped holding a charge at all. The desktops I purchased didn't have windows properly installed, meaning I had to reinstall windows with an installation media when setting up the machines. Don't waste your time.
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February 2024 by Ken Schneider
Great company to deal with. I've bought many items from them. ++++
