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April 2024 by Malaysia Washington
Trustworthy and Reasonable Go Mark ☺
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October 2023 by Olivia J.
Customer service is horrible. Called to get an estimate for my car and they said "cant do that" and then hung up. I don't see how they have 5 star reviews.
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September 2023 by William Obrien
Awesome service the Best Honest service in Jacksonville
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September 2023 by Georgette Haddad
Very professional advice and service and reasonable
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August 2023 by Julia Guazzo
Great auto shop! Mark is easygoing and great to work with. Due to complications with my 2010 subaru, he wasn't able to completely fix the issue I came in for, but still took care of some big repairs, talked me through next steps I could take, and cut me a deal on price since the issue wasn't totally resolved. Highly recommend this shop, will definitely be back!
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August 2023 by Charlotte Boyer
I was having issues with my air conditioner and I was able to get it fixed here. I will be using Omega again in the future.
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May 2023 by Caedron K.
So happy to have found Omega Auto Repair!I brought my car in when it was having issues starting and holding a charge. Mark was quick to diagnose the issue and explain what he needee to do to fix it.When I came to pick up the car, he walked me through the work he did and gave me a heads up on a few things he noticed will need maintenance in the future.Glad to have an honest mechanic close to home who takes pride in his work and the community he works in.
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April 2023 by Adam Plante
The team there was extremely helpful. I didn’t wanna leave a review yet until a few weeks of pass to make sure my engine was actually going to start again, and I have not had any problems whatsoever. They were kind enough to allow me to drop it off on a Sunday night And they had it back to me on Wednesday. Fully repaired. Amazing customer service amazing work. Thank you.Services: Electrical
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November 2022 by Benjamin
Didn't end up being able to work with them, but Mark was very friendly and willing to help me as much as he could. Was very clear in explaining why they couldn't and pointed me in the direction of where I could find someone who could. Great service!
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October 2022 by Charles Sessa
On more than 1 occasion Mark has shot me straight with what I needed to do with my Jeep. In addition, he changed my flat for free. I highly recommend this auto repair shop!
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October 2022 by BLOOM WITH GRACE
BEWARE !!! Do not go here! You will regret it. Take your vehicle to another repair shop. Please, read the other reviews. Where there’s smoke there’s fire.
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September 2022 by Jackson Shuman
I had my truck towed to this body shop because unfortunately my truck broke down. I called ahead to see if they could even inspect the vehicle and was told a diagnostic would run me $140. I agreed and Mark told me he would get to work. The first diagnostic he told me it was the Crankshaft sensor and after waiting for the part to be delivered I was told, “nope. That’s not right. It did not fix the issue.” So then he ran another diagnostic and told me it was either the PCM or GEM module. Told me he could fix it but that a dealership would have to program it. Fine by me. Well after I called dealership after dealership I was able to take it to Coggin on Atlantic and after their initial inspection turns out it was visibly obvious signs as to what was wrong. The terminal cable needed to be replaced and was actually cracked completely in half and a few smaller issues such as a new battery and a fuel filter. MIGHT I add I told Mark from the get-go that I truly felt as if a new battery was all that was needed because something felt off yet he told me time after time that wouldn’t fix the issue and get my truck running again. He made me pay him the $140 for “all of the time, effort and research” he put into my vehicle, which initially I was thankful for but now that I am getting it fixed, properly might I add, and the issues are simple fixes that could be noticed just by looking the vehicle over I am appalled that he made me pay the $140 (which was through cash-app because they don’t take cards). To conclude, it’s very concerning that a worker at this place couldn’t notice obvious signs that would cause the vehicle to not start is not a good look and unfortunately I will not be back to this establishment nor will I be recommending it.**EDIT**I had told Mark numerous times that I do believe the battery was the issue but was told that would be irrelevant due to it being 1) the crank shaft and then 2) GEM Module and PCM. Not once did I ever discourage mark to take a look at the battery, again he told me that was not the case even after I told him I thoroughly believed the battery was the issue. And then to be charged for a diagnostic that I was told could not be fixed is absurd. The comment you made about my “funds” is untrue and super unprofessional. I hope in the future this company takes as much time into better training their staff as they do with unprofessional comments to customers.Service: Auto engine diagnostic
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September 2022 by Jackson S
I had my truck towed to this body shop because unfortunately my truck broke down. I called ahead to see if they could even inspect the vehicle and was told a diagnostic would run me $140. I agreed and **** told me he would get to work. The first diagnostic he told me it was the Crankshaft sensor and after waiting for the part to be delivered I was told, nope. Thats not right. It did not fix the issue. So then he ran another diagnostic and told me it was either the *** or GEM module. Told me he could fix it but that a dealership would have to program it. Fine by me. Well after I called dealership after dealership I was able to take it to ************************ and after their initial inspection turns out it was visibly obvious signs as to what was wrong. The terminal cable needed to be replaced and was actually cracked completely in half and a few smaller issues such as a new battery and a fuel filter. MIGHT I add I told **** from the get-go that I truly felt as if a new battery was all that was needed because something felt off yet he told me time after time that wouldnt fix the issue and get my truck running again. He made me pay him the $140 for all of the time, effort and research he put into my vehicle, which initially I was thankful for but now that I am getting it fixed, properly might I add, and the issues are simple fixes that could be noticed just by looking the vehicle over I am appalled that he made me pay the $140 (which was through cash-app because they dont take cards). To conclude, its very concerning that a worker at this place couldnt notice obvious signs that would cause the vehicle to not start is not a good look and unfortunately I will not be back to this establishment nor will I be recommending it.
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September 2022 by Hui Min Holliday
Mark is amazing. Period!
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September 2022 by Judy Orlandi
Rip off... If you know for sure it's bearings, why in the world would I pay $65 for a diagnostics test? I don't need you to tell me what is wrong with the car; I need you to fix it...
Yes, the fact that you responded 5 years later.... Well....
