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February 2024 by Rachel Rojas
Online was not working for making a print order. I tried and tried but it wouldn’t. So I go in store and the printers are still not working right and they wouldn’t open the documents from the email (I’ve done this plenty of times) so I get the app and the app didn’t want to work for a while either. I need the papers for the next day. And it finally works and it says it will be ready in a few hours. It was 48 pages. Then they call me while I’m in class so I didn’t answer. I call back and they leave me on hold for a while. Then they say they can’t do my order bc they don’t have toner. so they can cancel it or send it to a farther Office Depot. And I needed these papers. So I had to go another 20 minutes out of my way for these papers and in rush hour traffic. It was not worth all the hoops I had to do to try to get it from this company.
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February 2024 by Ren F
Huge shoutout to Alex at the printing centre. He was extremely kind, patient, helpful and communicating clearly with everyone despite working alone and having a wait. Thank you so much, Alex! THAT is wonderful customer service.
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January 2024 by Kathiravan Periasamy
Copy and print service is awesome! The self-service kiosk is easy to sue and the attendant was very nice and helpful with any questions
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January 2024 by Suzanne Rose
professional, helpful
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January 2024 by Seans Lawns
Its Office Depot
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January 2024 by Taylor Salvatore
All of the workers were extremely helpful and helped any way they could.
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January 2024 by Gregory Stanton
great staff
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December 2023 by L W
Free shipping to store. Easy pick-up at store. Can't beat it.
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November 2023 by Manjeet Grant
What is meaning of Clearance ? Can you please make me understand if I am wrong.. there some price drop either one penny or some percentage… I went to Office Depot , Jacksonville store.. things in clearance racks, we’re not on clearance price. I asked for help. Employee gave me the regular price. I asked for manager, she told me .. if things are on clearance rack, that doesn’t mean it’s on clearance. Those things are just discontinued. We didn’t have any other place to put it on that’s why we put that on the clearance rack. Mind you half of the store and racks were empty. I wanted to buy almost 10 things. But they didn’t want to sell it.. there were 3 employees including manager who was extremely busy. And one customer besides me. Really upset.
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November 2023 by Cherease Andrews
I had to leave a review for a young man who was working alone on October 13, 2023 in the copy center. I got there around lunch time and I could tell he was overwhelmed but he was so cool and calm. He was very professional and treated everyone with courtesy and respect. My advice would be to hire help before you lose this good one. I forgot to get his name but I think the date is enough to know who was working that day.
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November 2023 by Philip Hamm
Do not waste your time and money with this company. They strung me along for a month and never completed my order.Absolute incompetence!
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November 2023 by Phyllis Lyons
Needed documents printed in a hurry - they were ready sooner than expected - easy to use online ordering and easy and positive experience at pick up
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October 2023 by Laura Lineberry
Very helpful staff who directed me to what I needed so I was in and out very quickly.
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September 2023 by TJ Armengau
Tanya was exceptionally unhelpful. I came in with a 60 page document printed. I simply requested to have it spiral bound. She said she was unable to accommodate that. I asked if she could just do the spiral hole punch and I’d bind it myself. She said she could not do so.Binding a document already printed takes 2 minutes. She then proceeded to feign ignorance and pretend she didn’t know how long it would take her to hole punch.Asking for a relatively small document, already printed, to simply be hole punched could have been completed in the time it took for her to refuse to assist.Terribly unprofessional.Follow up: I took my document to Office Max following my exchange at Office Depot. They completed the binding before the cashier finished ringing me up, in under 5 minutes as I expressed to Tanya.
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September 2023 by Britni Donegan
Store Manager Janice was amazing. I had an issue with an order, I was extremely frustrated and a bit angry, Janice did a fantastic job calming me down and resolving the problem.
