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September 2024 by Ramon Feliciano
If you have a fleet vehicle and you're in a rush. I don't recommend this place. After the oil change. I was told I can't leave until the fleet sent a PO. Never happens in valvoline stations. First and last time I go to these. Also forced out of the car, which doesn't happen at valvoline either.
At valvoline you just go, pull in, they scan, oil change and leave right away. No getting out, no extra waiting, no staying until a PO is issued.
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September 2024 by V P
dont recommend this store actual manager or leader store is not professional and clearly he don't follow the maintenance instructions or procedures after paid for my oil change he said you're done and then i just ask him to check the oil level and he don't filed my engine and "i was ready to ride" had to check the oil by myself and then tell him he was not right at this point feeling unsafe to service my car here
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August 2024 by Justin Rosario
These guys know what they are doing and do it well. I highly recommend this place!
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August 2024 by chris M
Chris was great, great service and very fast. Will definitely be back
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August 2024 by Juan Silva
Very good!
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August 2024 by Ella Scott
Location was close to home. I pulled in and Chris told me to pull right up no waiting. Very efficient and truthful with my car's issues. I will most definitely come back with any car I own. Excellent service.
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August 2024 by Cierra Arocho
Great customer service. Fast service friendly and helped me out! Highly recommend
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August 2024 by Roberta Guider
Just had my oil change by the shop in Jacksonville my friends been telling about them so I had to try it out for myself Chris and Zach was amazing best customer service I ever experienced thank you Chris and Zach
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August 2024 by Brenda Molina
Come see my brother Chris, he'll get you right. Good customer service!!!!!
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August 2024 by Glenroy Sparks
Chris is my new go to man best customer service in Jacksonville him and Zach really took great care of me won't go anywhere else
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August 2024 by Quinn
Chris & Zack provided excellent and fast service in my time of need highly recommended
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August 2024 by M C
This was the worst experience I've had with the company. My check engine light came on after my service was completed and engine was running odd. I drove back to the location on Sunbeam and when I told the technician my car was running worse than before, he said he would take care of it. When he got the keys, I thought he would drive up to the service spot.
Nope, He DROVE OFF down the street to clear out the 'dirty engine fuel'.
I will never come back to this company since they have employees that try to upcharge services and have terrible customer service.
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August 2024 by S M
Chris was very helpful and friendly and took time to check what my car needs change. He gave me a great price for everything and even surprised me with adding some wiper fluid as an curtesy. I’m nothing else than happy with this location service. Thank you again I will be back.
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August 2024 by A J McCoy
Chris and his team is amazing won’t go anywhere else
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August 2024 by C T
Chris and Zach did an amazing job. They worked quick and efficiently! Best service!