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September 2023 by Dan Edwards
The worst bank I deposited 1800 and they put a 3 day hold I will be going somewhere else vystar bank. Navy federal credit union used to keep veterans with good service now you have to go somewhere else just poor banking!
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September 2023 by Shawn H.
I was amazed as I stood in the long line & observed this lady greet everyone except Black women. Why? So sad.
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August 2023 by Jakayla
The guy teller there today has terrible customer service, rushed me, and did not properly help me.
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August 2023 by Yvonne Edwards
Great service especially from Kierra!!
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July 2023 by Michael P.
I contacted the number on the app. So I don't know if this is the branch I spoke with. However Despite what they say they are not veteran friendly. They promise two day early release of military and veteran pay. Multiple times they don't deposit it early. When we call them they say there is nothing they can do. This company is incompetent, and apparently doesn't care about veterans. I served two tours in Iraq, and all I ask is for them to keep their word. I guess since my service doesn't matter there doesn't either. People wonder why veterans are always angry. Here is a prime reason why.
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May 2023 by Sabi D
Teller was very rude. Was given a lot of misinformation as well.
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April 2023 by Toni Brady
Great service loved Keyshawn wat a great woman
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March 2023 by billsbestone 1
Have been a member of this bank for almost 40 years. Since the scamdemic all they've done is take services away from customers. Just deposited a check yesterday under two grand way before 6:00.. here it is the next day no money. How can they expect you to wait 5 days for a $1,500 deposit. For the members my patootie. Whoever's making all the changes for this bank over the last couple years should be strung up in this town square.
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January 2023 by Adam Bucalo
I don't really like this location. It's small and cramped and the vibe is off. It doesn't have the 5-Star status that all the other Navy Federal Credit Unions have and it is a bummer because it's my closest location. The people just seem less engaging like all the other locations and it is one of the main reasons I love NFCU so much.
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September 2022 by Katherine C.
Parking was very easy this time around at this NFCU Branch here in Riverside early morning. The staff was very helpful and professional as I was able to make the transaction easily with the Bank Teller. Next time I can also use the ATM outside as it is new.
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April 2022 by Carolyn Thompson
Took my granddaughter to take care of something. 15 minutes wait time. Not to bad for her transaction.
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March 2022 by Sharlie Harby
Deandra went above and beyond to figure out a process/procedure she wasn't 100% sure of. We needed checks from our insurance company signed off by our mortgage company (NFCU). She went out of her way to make it happen.
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September 2021 by Anitra Jenkins
If you need to use the ? , NEVER go to the one in Riverside....it's always down to the point where it is absolutely ridiculous, especially when you need to take of personal transactions. The over a staff great...5 ⭐'s ATM... I'll hold my comment.
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August 2021 by Steven Breckenridge
Member since 1994, no other financial institution has been able to compete w NFCU. the small branch is convenient to get to from I-95 on my way home.
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May 2021 by Mr B
In and out! Quick Notary service, free for NFCU members!
