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“I've been working with Noel for years and will recommend 100% of friends, family, and previous repair customers of mine. (I moved out of state.) Recently bought a couple phones from here again personally. Promise you will be happy with the service!”
“I have been a satisfied customer for at least 13 years! Always get fast and courteous service. Today Noel was very happy to help me with a technical issues! Thank you very much. I am a customer for life‼️?”
“I came in needing a new phone and saw Ivan, he was very helpful and understanding of my situation. He went the extra mile to make sure I was compensated for all my needs and took the time to see the job was thoroughly done. I would highly recommend family and friends to come to this Verizon location and speak to Ivan specifically! Thinks outside the box and made sure I left with all phone issues solved.”
“Mari is out of this world amazing. Every time I come in she greets me with a smile and is so knowledgeable and patient. I love coming in to AT&T knowing my problems will always be resolved! Bless her heart.”
“Came here to get my iPad fixed the screen was totaled and Matt fixed it so fast and even offered me a screen protector it looks amazing he did a wonderful job I highly recommend you guys come here”
“In review of visit to the Verizon store your sales person was so much help and so very kind and I can’t say enough about the Customer Service that really means a lot. His name was Jason.”
“Julian helped me and my mother while I was looking to upgrade my iPhone to a 15 pro max. I was unsure of which phone I wanted at first and he was very well informed and kind. He was a very good conversationalist while we were waiting for my data to transfer over and gave us information on the importance of a good charger. Amazing employee. I will definitely come back to this location.”
“Robert at the Avenues mall Verizon store is the BEST!!! Helped me out with a crazy phone situation and took really great time and care with my phone issue. Highly recommend visiting him here at the mall for all your Verizon phone needs! Thank you Robert”
10AM - 7:30PM
3031 Monument Rd Unit 4, Jacksonville
Mobile Phones
“The best person and professional gentleman. He can fix anything. Wonderful personality. I would recommend him to anyone in a “heartbeat”!
Thank you Jason!!!”
10AM - 7:30PM
13820 Old St Augustine Rd Ste 205, Jacksonville
Mobile Phones
“Trey was an excellent and knowledgeable individual. He was easy going and very easy to get along with. He is now my go to guy for any technology issue I run into.”
“Excellent store and will definitely be my go to boost mobile store for all my needs borys took care of my problems with ease and even though he could have easily mislead me and got me to spend money in his store he took care of the problem and explained it so I could understand. Truly hard to find salespeople like that anymore and will definitely tell anyone who needs those services to go and ask for Borys.”
“Amazing manager!!! Store was welcoming and sooo helpful. They also have alot of patience dealing with me and my daughter, she was not exactly thrilled to be in the store but the manager made our experience seamless and easy. Really helped our family with our service!”
“I wish I knew his name, but the young man who helped me yesterday was so kind and knowledgeable. My screen was broken and he gave me options of repair or an upgrade and answered all my questions. He even hand wrote directions for me to the repair place because I could not use GPS with my broken screen and I am new to the area. Definitely recommend this location if you need assistance!”
“My fiancé and I recently came to this AT&T store. We had a great experience. The two representatives Jisabelle and Jeremy, were very helpful. They helped us get the best deals and savings. Although there was a little frustration between the female rep and my fiancé, the experience was overall better than most phone stores. I would recommend stopping in and asking for Jeremy!”
“First of all let’s gets something square away. I know that I am talking to much but it my post and my opinion so don’t like it that’s okay. I will be happy not to have to deal with any more drama from people who have judgmental opinions on this topic matter. My opinion is what matters most of all. So with that being said and out of the way let’s get into this conversation or discussion. Kendrick was absolutely amazing and help me brainstorm and brain that this is a well deserved process and I’m very grateful for his support good work ethics on point. Also this wasn’t my first time or second time I really stopped attempting what I needed to do but it was absolutely amazing and pleasure to have been able to get such a very versatile, kind and patience of Job in the Bible for me it was awesome. person because my suffers from all 2 counts of ADHD was so plus so i wasn’t able to brain my brain so, kudos to kenderick lamar Just kidding. Amazing I’m so switching to boost mobile this month this month by the 31st of January if all goes well I’m switching to boost. So sorry MetroPCS but they have the better plan and phones. So upgrade me so. And the manager was amazing too a little too saucy with his lip service but he was so good to work with him once I understood what he was attempting to handle the issues with the phones. Kudos Kenrick. Lamar and manager John. You thought I was going to forget the name your name eventho I didn’t hear you tell me the first time but not even when I came back you never said your name but kenderick Lamar did. Just kidding but not on the customer service care in explaining to people with disabilities and needs help to brainstorm but end the end after all of this I’m still coming back to you for your advice feedback help and brainstorm when I get there. Thanks guys you guys are awesome and amazingly supportive, helpful and kind to people. Thanks guys. Kenderick and John on UNIVERSITY BLVD OF JACKSONVILLE UNIVERSITY.IN THE CUTOF THR LEFT SIDE IF COMING OFF THE MATTHEWS BRIDGE BUT RIGHT SIDE IF COMING FROM JUSTINA RD MERRILL RD AREA TO MY BACK ROADS PEOPLE RIGHT SIDE LEFT SIDE MY EXPRESSWAY AND SUCIDE LOOP PEOPLE. PEACE OUT
Dr. ALEXUS REAVES”
“We went to this location, to change our services from AT&T. Victoria greeted us and helped us make that transition. Victoria is awesome! She is so welcoming and extremely knowledgeable! Victorias an asset to TMobile!!!”
“LaTron,Most helpful and patient in offering assistances on upgrades and accessories. Made a quick and easy process for setting up a new phone leaving me issue free!”
“Sonesh was so very helpful and knowledgeable! I dreaded having to go to the store but he made it painless and I had a wonderful experience! Def recommend coming to this store for all ur boost needs.”
“As always, Freddie Jones (manager) was very knowledgeable and extremely helpful. He helped my sister transition from an existing complex phone situation to a new phone that was just her size. And without all the runaround and checking this and that. I asked multiple questions and Freddie knew all the answers, which kept our visit pleasant.Every time I’ve been into an AT&T store, I was there for at least an hour or 2 for no reason at all it seemed, as the representatives had to keep asking the manager the answer to any question I had, and I ended up not even getting billed correctly.The other 2 staff members were very hospitable and even gave us water bottles from their personal supply. Great store.”
“Awesome service, the person who provided me my new iPhone 15 plus was very easy to talk to, I didn’t have to wait around for help. I walked out with my new iphone no problem. AT&T also offers benefits to active duty/vets which is always great.”
“They were able to fix my Samsung A14 within 45 minutes. I was surprised it could be fix because a popular repairer on Blanding Blvd had told me it couldn't be fixed. The customer service was top notch. These guys are good. They won't ask you to pay any insurance like the other guys on Blanding Blvd close to Orange Park.”
“I was very satisfied with the services at the AT&T on Kernan and Atlantic! Sam was very knowledgeable and attentive! He had great energy and dedication to giving attention to our problem! He resolved my issue with kindness and perfection! I recommend this store for all support and help!”
“I called 611 T-mobile customer service on Friday July 14th because during phone calls, the sound would fade out. On the first call the person identified himself, and I verified myself, once I explained my issue, the sound faded out and he couldn't hear me anymore so that call ended. I made a second call T-mobile 611, again that person identified herself, I explained my issue before identifying myself, and that person in a very demanding tone, told me to go into the store without trying to assist me. I asked the person what she said, and again with her TERRIBLE TONE... advised me to go into the store, and the call ended. On Saturday morning July 15th I went to T-mobile store number 2404 on Merrill Road, and I received the best customer service Sonya, Damiek and Dina were working. Upon entering the store I was greeted with "good morning how may we assist you", I advised them of the issue with the sound fading in and out during calls. They did a few test calls, with my phone and my issue was resolved. I've gone into this store on several occasions and the customer service has been OUTSTANDING!!! A few months back I had another issue with my phone, I called T-mobile customer service, about my issue, not being able to open forms/ documents on my phone, again they couldn't assist me, so I went to this same location were I purchased my phone (store 2404), Sonya and Johnathan assisted me on that day resolving my issue. From my experience, I won't be calling 611 T-mobile customer service again, it's a total waste of time. Knowledge less representatives with terrible attitudes. I'll go to T-mobile store number 2404 Merrill Road, were customer's are greeted with a smile, treated with respect by knowledge employee's!!! Kudos, Sonya, Damik, Dina and Johnathan 5 ? ? ? ? ? well deserved!D Franklin, customer”
“I was not happy about the fact that we had to start all over again and leave our Up Next after we’ve had it for years just so I could trade in my phone and we had already done so and then was told that we didn’t qualify after we paid the money and everything so we had to start all over again”
“Needed help with my phone this morning, Marlena was very knowledgeable, very friendly. This is the best experience I’ve had as a Boost customer. Thanks Marlena!”
“Stopped in to get a new phone. Paulina was great, she understood exactly what it was that we needed, got us set up, and out of there within 30 minutes. I really appreciated that she didn’t try to sell me anything I didn’t need, and didn’t waste our time. Great customer service.”
“I had a wonderful experience with Miss Kirian Matos, fortunately she spoke Spanish which is very important for me because I always work with the translator and she was very patient, kind and kind, she answered my questions and I was able to complete my application, 100% recommended”
“My experience with AT&T rep Cekia was superb. Her customer service skills were excellent. I will surely continue to this come to this store for any of my customer service needs. Again, representative Cekia was great.Thanks AT&TSharon and Monica”
“Although my boyfriends phone was not savable after being dropped in a pond, Gerald at 10,000 cellphones helped us tremendously. We called after stopping at two other places and Gerald was hands down the most helpful. He told us to come in and he could open up the phone and test which pieces were working and narrow down our problem. Unfortunately the water had seeped in too much and damaged it beyond repair. Normally an investigation like this would take 24+ hours but Gerald got it done in an hour even on a FRIDAY. Thank you Gerald x 1000%.”
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“Pinky really helped me out today! Cannot say how she did it! Was really stressed but she was awesome! If you need a business account stop by and see pinky! Thank you for everything!”