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August 2024 by Matt King
They deal in the 1990s. Not sure why I had to call to cancel my policy but did so after I also had to wait for a call for a requested quote. No requested quote until I cancelled. Two weeks to get my refund for the policy. Generally rude whenever I had to call and the one nice lady said she'd call me with where my refund was, never called. Come to find out, my refund was sent via check? Lol, y'all gotta catch up with the times. It's 2024, we chat, we deal in electronic money
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August 2024 by Carol Moore
Alway a great agent and staff, especially, Lindsey.
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July 2024 by Linda Holfinger
I have been with State Farm for over 20 years. People say they can get better pricing and I check from time to time. No one has really ever been able get me a better deal. I recently needed some questions answered and Jessica Hanson was outstanding! Over a period of a couple of days she answered my questions and suggested what to do. I followed those suggestions and that created more questions. She not only answered all my questions but gave me info. that I didn't know was available to me not only in the insurance world but also out in the world to help me with my situation. I am very grateful!
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July 2024 by Sandy Funcich
I can’t thank Jessica and Alaine enough for all your help in working with me on my homeowner's policy. You guys are the best! ❤️
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May 2024 by Ali Shalom
Would not recommend this office! Stay away. There are many other good and honest agents.
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March 2024 by Christopher Schweikart
Michael Tauzel's team has been more than helpful in setting up my wife and I with home and auto insurance. I personally have been working with Rachel Mikson, and she gone above and beyond to take care of us as we navigate all the nuances associated with obtaining insurance in Florida. 5 stars, highly recommend this team.
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December 2023 by SVDH
Rachel was by far the nicest person to work with after calling several other companies. She was not only happy to answer all my questions, but actively worked with me to structure policies for best coverage at best price. And she did not gut coverage like others did to try be the lowest cost. In fact, she advised increases in certain areas and yet still saved us money switching to State Farm. She was very responsive in helping my daughter meet a deadline for her first home closing, as well as saving her money on her car insurance switch. Then patiently worked on my husband's, mine, and my mother's policies.Very knowledgeable and client focused, highly recommend Rachel and this agency.Feedback to State Farm (not Rachel or this agencies doing): the minimum coverage for home contents was too high, it should be client choice. Also the mandatory coverage to pay for a place to stay if home is not liveable, is unnecessary cost for someone having many family options. Also should be client choice to take or not. But everything else, and there was a lot, was good. Best is, that it was still lowest cost and State Farm still covers Florida - thankfully.
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December 2023 by Renzo Tucci
Rachel has been great to work with. We, as consumers, are always looking for the best price and expect great customer service. Well Rachel did both of these. She was able to get my car insurance down plus my very high home owners insurance came down as well. And the customer service?? Rachel is top notch because of two things; returning phone calls promptly and her emails are very detailed always answering my questions. Thanks Rachel!
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October 2023 by Mason King
Amazing help and service from local State Farm agents
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September 2023 by Lisa Nerone Pomeroy
Rachel is professional,courteous, and very attentive to our needs. She is always looking out for our best interest and genuinely cares about our concerns. It is very comforting to know she is always there for us. I will continue to recommend her and this agency to all my friends and family. Thank you Rachel for all you do for us.
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September 2023 by Philip O'Shea
Rachel Mikson has been very professional and a pleasure to work with!
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September 2023 by Karl Klassen
The place is great and easy to talk to.. Alaine did a great job saving me money and they are professionals..Call them
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September 2023 by Joel Garcia
Great staff, I highly recommend.
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September 2023 by Geoff Polk
Appreciate all the help from Rachel!
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September 2023 by A C
I have been with Mike Tauzel since he took over from Larry Browning. His office staff have been nothing less than 100% helpful. 1994 and counting!
