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November 2023 by Chontea Taylor
I wish I could give this place 0 stars. Absolutley ridiculous pricing. They priced a galaxy s23 fe at $750 before taxes and additional fees and this was for an upgrade. Utterly disgusting. This franchise owner is clearly just out to take people's money. Also to add insult to injury the person helping me had to text her boss the entire time because she did not even know the pricing, promos, or basic info. Now Im headed to another metro that just said they can give it to me for way cheaper and they are sorry for my experience at that location
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September 2023 by Loretta Bennett
Liarsl unprofessional disrespectful little kids. This metro needs to get some mature honest n respectful associate. Wanted to do zeroooo stars because everything about store is horrible. Trumped up fees for defective phones. Metro in Regency sucks. Lexi n her crew needs to go back to customers svc 101.
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April 2023 by tanita rivera
I like the staff in this Metro. They are very very professional, I highly recommend this store. I came to upgrade my phone and the price was accurate with the price online, they gave me a case and screen protector with a big discount.
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April 2023 by Tania Rivera
I highly recommend this Store.Very helpful team, professional.Speak Spanish, Arabic, English, French.Goooood Latino Service
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April 2023 by Rosa Maldonado
The best storePerfect teamGood new management
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April 2023 by Amjad Arar
My favorite location and best customer service.
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April 2023 by Isabel Fonseca
Great customer service
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March 2023 by wes markham
Girl that worked there just wanted to dance and not help us. This place was a joke.
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January 2023 by hello world
guy named Noel is a rip off,a lier. he didn't provide a receipt; overcharged a customer who's been with Metropcs for over a decade; been rude when asked for a receipt with a charge breakdown, speculating with imaginary deals. pity guy, although appeared normal. the manager (guy wearing golden necklace) did not even step in to resolve customer's concern, just helped his associate to retrieve the receipt and left.
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December 2022 by Robert Lee Johnson
Just went there today to get my ACP benefits added to my account. The manager not only bilingual but he was AMAZING. He also had time to train the bilingual sales associate while he helped me with my account. Then he took a picture of his screen with my phone to verify that he had done his job. No greater service than this. Must go here again!!!
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August 2022 by Alexandria romero
Manager is not professional
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July 2022 by Rahkel Someillan
The most UNPROFESSIONAL place I've ever been today is July 6th 2:12pm there's on big white girl saying the computer is down and walking around with her back hanging out and took a personal phone call at the computer that is suppose to be down. There's a Spanish lady on the phone helping another customer and she just looks miserable and a chunky dude helping a family that the bigger white girl was helping apparently it takes 2 workers to help put Sim cards in the phones. Not one person greeted when anyone walks in and they are slammed. Now a big group of Spanish people walked in and the dude greeted them with "ohhhhh premia premia" when they walked in though the whole store heard that. SMH me and my 5 year old just walked out. I should of stayed with Verizon their welcoming and greet everyone and provide quick and fast service....
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July 2022 by Kim King
Thanks to the guy that helped me on Atlantic blvd.
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May 2022 by Varian Guess
Metro on Atlantic Blvd of Jacksonville, FL was the best mobile service experience I've ever had!!! I mean at admit I have been a Boost mobile customer since 2018. I haven't seen anyone with the quality of service that Gabby & Christian provided to me. Gabby is a manager that exemplifies great HOSPITALITY! She is concerned about her customer's satisfaction. I saw her work with each on of us individually & collectively. She was the eyes and ears of every need throughout the store. I switched without hesitation after seeing that I was valued and my opinion, concerns and questions mattered! THANK YOU GABBY AT METRO-ATLANTIC BLVD. JACKSONVILLE, FL
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December 2021 by ARAM TETTYAN
Unbelievable this worst metro shopEmployee name John I believeWas sleepin talk to me with sleep ? eye?️ very badI was there today morning around 11.30 am
