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June 2024 by Tyler Durden
Val was great and helped me with everything I needed to make my experience wonderful.
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January 2024 by Rodney Brady
Great place
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November 2023 by Arie Izique
Absolute joke of a store . With even more of a joke of a person working there .
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October 2023 by Linda Wims
I will never get another phone from Metro again. When you buy a phone and you have problems the next day. Seem like they can give you another phone from out of the store. They should be able to get you another one out of the store. but no you got the call customer service and your phone don't work by the way. you have to call customer service get them to write up a report and have them to mail you another phone out. And that's because I had insurance. All I want is a refund. $180.
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September 2023 by Victor Smith
Went in and tried to get help with phone . Lady tried but had no clue. The back door was open to office someone was sleeping on the couch She tried waking him up. I left in a hurry . Will never return there again. .
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September 2023 by Lisa Smith
Expensive, doesn't answer calls and said they reprogrammed my phone but didn't. Never go herr
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August 2023 by T Wiki
Best move I ever made. If you have any issues with the equipment you simply take the unit to your local T-Mobile. No more tech visits and their "two hour windows". Works better than AT&T and Xfiniti by a long shot. Also a shout-out to Brianna. My modem seemingly stopped working. Took it to the store. Found out my account was "suspended". I mistakenly thought I signed up for auto-pay when I signed up a couple weeks ago. My bad. Brianna took care of everything. I'm now on auto-pay and still a happy customer.
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July 2023 by Perry
I had a very good experience at Metro on Normandy Boulevard. The sales person named Ash. He was a big help to us. He went above and beyond what was needed to get our new phone up and going. At first I went to the store on McDuff avenue and the girl there did not even want to help us. She sits outside smoking a cigarette in a chair by the door. We told her we wanted to cancel out one phone and add a new one and she said she was not able to do it they took that option away from her. That's why I went to Normandy Boulevard and met Ash at the other Metro location. I will go to this store from now on as long as Ashe working there.
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May 2023 by Joseph Mehrtens
Tried calling 3 locations no one answers I should not have to drive to any location to ask 1 question I may switch providers over this
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February 2023 by Richard Richard
Need more experience,. Got phone No charger what a rip off, won't go back,???
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October 2022 by Dylan Hines
Absolutely great customer service. I got my phone switched over and I’m super glad I did.
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September 2022 by Thomas Light
Got set up from switching from one phone service to another to save money because T-Mobile was charging way to much and the Samsung A13 android phone is worth it.
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September 2022 by Daniel Bryant
Outstanding customer service call centers are beyond professional courteous and friendly two thumbs up!
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July 2022 by Wesley Ward
I was able to walk in and get the problem with my phone fixed in a very timely manner. My metro expert got me a new screen cover as well as helping me save on my bill. No line no wait I’m definitely coming back whenever I need anymore help or when I need to upgrade my phone.
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June 2022 by Frederick Rutledge
Decent human beings ❤️
