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February 2024 by Keni Jackson
Services was ok
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January 2024 by Keni J
Services was ok
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September 2023 by Google user
Lied and told me I was buying a 2023 phone ...couldn't find a case in store or on Amazon so I checked each year for a case and found out it was yr 2020 phone..he just put it in a 2023 box. Con Artist...I went in to get a earlier model phone and came out with one older than I already had
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September 2023 by Lateica Barker
Lied and told me I was buying a 2023 phone ...couldn't find a case in store or on Amazon so I checked each year for a case and found out it was yr 2020 phone..he just put it in a 2023 box. Con Artist...I went in to get a earlier model phone and came out with one older than I already had
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June 2023 by Corey Metzger (Corey Dogg)
Berrrrr
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October 2021 by Ariel Taylor
Awful experience. Gaslighting bully lied to me about how much a phone would be, sold me the phone I didn't want for as much as the one I DID want would have been, added a line when I EXPLICITLY said I didn't want another line, and refused to give me a receipt besides the one he ran for my credit card. I've been a Metro customer for years, but am seriously considering leaving because of how bad this ordeal was. When confronted about why he was charging me more for the phone than he originally said it would be, I asked him why it wasn't the price he said, he loudly said "Who told you that? Me? I didn't tell you that!" And he refused to take people behind me in line trying to pay their phone bills and such to build a sense of pressure to force me into a phone I did not want for a price I did not agree on. I work in customer service and everyone has a bad day, but I could never imagine treating anyone that way. Straight up lied to me and I felt violated when I left.
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June 2021 by Ashley Ford
Horrible they are crooks just trying to get money plus more of your money i will not use metro any longer im going to a better provider
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May 2021 by Felicia Floyd
Great man working behind the counter. My fiancee and I walked in and got 2 new phones with new service no problem. Glad we made that decision.
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November 2020 by Sandy Wachenheim
They are very nice and helpful
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October 2020 by Eve Rinslet
Awful experience. Gaslighting bully lied to me about how much a phone would be, sold me the phone I didn't want for as much as the one I DID want would have been, added a line when I EXPLICITLY said I didn't want another line, and refused to give me a receipt besides the one he ran for my credit card. I've been a Metro customer for years, but am seriously considering leaving because of how bad this ordeal was. When confronted about why he was charging me more for the phone than he originally said it would be, I asked him why it wasn't the price he said, he loudly said "Who told you that? Me? I didn't tell you that!" And he refused to take people behind me in line trying to pay their phone bills and such to build a sense of pressure to force me into a phone I did not want for a price I did not agree on. I work in customer service and everyone has a bad day, but I could never imagine treating anyone that way. Straight up lied to me and I felt violated when I left.
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September 2020 by Terrell Wright
I call no answer.
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June 2020 by Yolanda Bartley
Very professional and good service.
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October 2019 by giustina dipaolo
This store is being reported to corporate. They refuse to take payments for monthly bills because they don't make money off it. They will lie and say their machine is down. The machine is not down they just don't want to waste their time on something they don't profit from. Lazy bums.
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June 2019 by Donna James
Great place to get a phone with reasonable plans, no restrooms here or chairs while your waiting.
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November 2018 by Adam Coles
This place deserves no stars
