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October 2023 by Joy C.
I made an appointment for a makeup consultation!! I was so lucky I ended up with Joey...he is knowledgeable, asked me questions about what I may need. made me feel so comfortable!! did an amazing job on my makeup and I ended up leaving with some great products!!
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September 2023 by M Fields
I was extremely impressed by this store's excellent customer service. Jeanette helped me picked the right foundation, powder and lipstick and she was very thorough with her selection making sure that I was pleased with her recommendations. She was patient and most importantly, very caring and uplifting in her interaction with me. The other staff members as well like Joey and Samirna (?) were super helpful as well. The store has great selection of Mac products but the staff made a huge and positive difference for me. Thank you and I will come back again for some love from you all!
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September 2023 by Lauren Fisher
Got what I wanted, but the employee was rude. When asked about my birthday for membership, I accidentally added my birth year and the employee said, “ I didn’t ask for that. I just needed the birth month and day.”
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March 2023 by Beth Weaver
I had an outstanding experience at this location. Jeanette found me the items I needed that day and did my make up for a special event. If you are ever having a down day, come see Jeanette. She will brighten your day and lights up a room. She knows what she is doing and I had so many compliments on my look that evening. There is seldom a representative that is so exceptional that I want to go straight back to them, but Jeanette is that person. She is a delight, and helped to make my day and evening event special. Thank you Jeanette!!!
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March 2023 by Cassie Rana
The best service truly! The artists are so educated and know what they’re talking about when I ask for help :)
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February 2023 by Dan Segura
Great experience and very helpful. A huge thank you to April for her assistance in helping me find the right items.
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January 2023 by Elizabeth Garcia
Awful and poor customer service. If you would like to feel uncomfortable visiting one of the Mac Cosmetics stores, feel free to visit the one at St. John’s mall in Jacksonville. There is an old dude with a lotttt of make up covering his ugliness working there that is ready for you. This oldie Grinch will answer your questions in a mean manner.
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December 2022 by Eliz G
Awful and poor customer service. If you would like to feel uncomfortable visiting one of the Mac Cosmetics stores, feel free to visit the one at St. John’s mall in Jacksonville. There is an old dude with a lotttt of make up covering his ugliness working there that is ready for you. This oldie Grinch will answer your questions in a mean manner.
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December 2022 by Jennifer Hutchinson
Awesome products as always and even better customer service! The sales associates are always super helpful in picking colors and giving advice!
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September 2022 by Renee K.
Walked in and immediately was greeted by two super sweet friendly muas! Complimented my makeup and outfit and made my day while efficiently helping me fet what I needed. Will definitely be back!
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September 2022 by Karen Colbert
Asa was fantastic. Although I'm grown; I'm a novice with makeup and she was so patient with me. She made me feel special on my day and in that moment. So thankful for her.
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July 2022 by Brittany
Everyone was nice a kind here. Even over the phone. Ashley Contessa did my daughters makeup for her dance recital and she did an awesome job!
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July 2022 by Renee King
Walked in and immediately was greeted by two super sweet friendly muas! Complimented my makeup and outfit and made my day while efficiently helping me fet what I needed. Will definitely be back!
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July 2022 by Michael Stephens
Asa was so informative and welcoming to my family friend who was a first timer at MAC. My friend really enjoyed her experience.
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June 2022 by Joanne W.
Fabulous! Good value and the people are amazing that work in the stores. Online are very helpful as well. I like the recycling policy if you bring six recyclables back to the MAC store, Or any department store that features Mac, you can get a lipstick, eyeshadow, or lipgloss. It's much better than buying from the competitors and ending up with a drawer full of junk that you're never going to use. Plus you have to always spend more than the required amount to get the free gift. I urge you to try this brand.
