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December 2023 by K Nichole H.
Seriously, best customer service and storage unit experience ever! All of the people I spoke with from beginning to end were so polite and helpful. They got me a great deal on my first unit, and helped me get a great deal on a second one last minute when I ended up needing more space. Everything was clean and there were always plenty of dolly's around to make moving in and out easy. The building was also super secure - you need a special code to get in the gate and the doors. Highly recommend this Life Storage location!
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November 2023 by Javon Copes
Maleah was so helpful and had great customer service. The facility was very clean as well. 10/10 would recommend
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November 2023 by Suzette Ricketts
I've had the pleasure of dealing with the two female employees at the Deerwood Park location, and they were very pleasant and helpful. They were patient and answered all questions politely.I was told the units were temperature controlled, however I felt really hot whenever I visited the unit, not sure what it will be like in the summer time. Otherwise, the facility is very clean and secured.
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November 2023 by Julio Peña Jr
My Experience at this location was great. Store manager Maleah Reece and the assistant manager Renae Carter helped me with all my questions I had and made sure I was satisfied to continue my business with location. I will definitely recommend to family and friends and also continue my business with life storage. Thanks again.
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November 2023 by Christina P
First impression: no carts. Pulled up, first day, no carts to be found anywhere. The office person was nice. Helped us look. I feel this is one thing that there should be plenty of. Yes, it was a Saturday, but there were barely any cars in the lot. I hope it’s not a normal occurrence.
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September 2023 by Jessica McDaniel
Flo was a pleasure from the time we walked in she was very friendly and made the process easy for us. Thank you so much team Flo.
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September 2023 by Ce'noir Walker
This has truly been an amazing customer service experience. Flo has the way of making one feel like their belongings are in good hands and really goes the extra mile to make sure you are comfortable. Does that sound like family welcoming you in “YES” and when it was time for me to leave she help to make my transition effortless. I know that if I should have to return that the location at Deerwood will be where I stop first. I hope that the new management recognizes this valuable asset to their company and that they promote her to teach others the value of exemplary customer service.
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September 2023 by Devin Johnson
We have been renting here for awhile and the facility has always been clean and well maintained. The staff, Flo in particular, has been kind, warm and helpful. Nice central location near major highways makes access easy.
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September 2023 by Andrea Daise
I just relocated to Jacksonville and needed a small storage for my holiday decorations. This is the cleanest storage facility I've ever been too! Florence assisted me and her customer service was amazing I'm so glad I decided to rent a unit with Life Storage.
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September 2023 by Kiara Gardner
Brian at Extra Storage is so helpful, no matter what the issue is, he goes above and beyond to make sure it is taken care of with no complaints. He keeps he office well maintained and cleaned. He is definitely a great asset to the Extra Storage team.
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September 2023 by Teens Making a Difference (TMAD)
Hello my name is Lloyd I’ve my unit for about a year I’ve move out today but I really enjoyed the service here sharlene and Flo were great , great customer service clean store the store has come a long way if I had to rent again I’ll definitely rent here.
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September 2023 by Nora O'Brien
I normally don't do reviews unless they are well deserved. A couple of months ago I had a problem with my invoices for my storage units. Brian Phillips was able to help me straighten everything out what a joy it was to have someone there finally in the office that was helpful, and took the time to care. He is an asset to your company.
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September 2023 by Shawn Pearson
Flo and Charlene personality always uplifting when you enter the store. The store is always clean and in order. I give thanks for their professionalism when it comes to the customers.
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July 2023 by Jacqueline Dalla Rosa
Very professional and personable staff
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June 2023 by Grizzly Bear
Used this place for one month. They also had a big van that I used twice to help me move out and in. I don't know if that's still available but it was wonderful when I used it. I recommend this place.
