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April 2024 by David Lara
Good customer service
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February 2024 by J B
Friendly staff and ready to help with your needs.
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December 2023 by Jason Drawdy
Fast and easy.. 12% Clorine at $4.95/gallonBut the jugs are 2½ gallons so u buy 4, get 1 free basically!
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September 2023 by Dan Jones
very helpful
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April 2023 by Scott Hendry
I’ve been there before and service was ok. Tried to call today to see if they had a pool filter for my pump and it was 12:45 on a Saturday. Both times I called, it just rang and rang. For like 2 minutes each time. If someone can’t answer the phone, at least have a voicemail set up. Maybe they were at lunch but someone should be there at all times in the weekends.
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January 2023 by Anthony Marinaccio
Great store and staff..
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October 2022 by Chelsey Williams
Friendly and helpful staff! A little pricey but good quality!!
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April 2022 by Enrique Valdes
Went to the store to buy a pool heater. I can’t get a quote because a tech need to go to my house and instead they give me a card with a phone number to me to call. ( In my opinion since I’m going to buy something expensive they should call who ever need to call to have that tech and do the “evaluation”. Anyway I called to the number that the women of the store gave me, what a waste of time to only have a tech go to your house and do an “evaluation”. It was IMPOSSIBLE TO GET AHOLD OF SOMEONE THAT COULD HELP ME (and called twice) thanks Leslie. I’m so glad Pinch A Penny exists. Will NEVER GO BACK TO YOUR STORE. Thanks
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March 2022 by Michael B.
Oh man, owning a pool is VERY EXPENSIVE! Recently our pool pump blew up; that's right it blew up with fire coming out of it. We didn't have a choice but to replace the pool pump so we went to Leslie's since they offer interest free financing for 12 months through Wells Fargo. In the store we picked out the pump, made an appointment for installation, and paid. A couple of days later our appointment arrived and the tech showed up to install our pump. He did a very quick and excellent job at removing the old pump and installing a new one. The new pump works great, has a 2 year warranty, and we have 12 months to pay it off. In store staff and the install tech were all very nice and easy to work with.
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February 2022 by Raz Mom
Helpful staff and good knowledgeable Customer service!
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December 2021 by J G McWilliams
Legendary customer service. John is a great change and a value to the store
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August 2021 by Wolfgang Tautz
Nice and helpful staff
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July 2021 by cainmann
Great prices
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May 2021 by Amanda S.
Waited 2 weeks for appointment then repair man arrives in rented u haul truck with no equipment. Says he will have to return the next night after 5 to blow out clog in skimmer line because pool truck is in the shop. Never showed back up!!!
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February 2021 by Hollosinfla JHollo
Amazing staff and customer service. Stopped by Sunday Morning, 01/24/2021 to you location on San Jose Blvd. I didn't get the name of the young lady I was talking to about my pool stain problem but she was fantastic. Gave me a great education on the product (Leslie's Stain Remover) I needed to use and how to use it. The pics are taken roughly 24 hours apart. Thank you so much.
