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December 2023 by Elizabeth Rodriguez
This is the 2nd time I used this shop to repair my vehicle and let me tell you all I love it here, quality in the pain and the service is always great. Shaun is the guy to go when you have a claim and the insurance company refuse to pay for the proper steps to repair your vehicle. This shop doesn't work for the Insurance Company they work for his customers. Eventhough for Geico this wasnt their prefer shop, it was for me. Never let me down always exceeding my expectations. If you ever need to repair your vehicle after an accident, this is the right place to call!!!
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November 2023 by Kurt Bailey
Overall my experience was good. Folks that work at Key Collision are friendly and helpful. The work on our Tucson was done efficiently and in the time frame specified. Our car looked good and was clean when returned to us.
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November 2023 by Edgardo Olmo
Chose Key Automotive Collission because our insurance recommended them as one of there preferred places. My wife and I researched around and found Key Automotive Collission to have better reviews than other shops near by. Had our vehicle repaired here and picked up the vehicle. It had a couple of things that had to be addressed, (turn signals not working, fog lights not working, proximity sensors, etc) so we took it back. After picking up the vehicle and driving it around and after checking the work, I can see and say they did a great job. Not giving 5 stars because I had to take it back to solve the few issues. Thank you for taking care of our vehicle!
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November 2023 by Mike Zambetti
Collision repair. They did a nice job repairing the vehicle. There was a small flaw in the repair work that would have been difficult to resolve. But that is why they get 4 stars.Services: Painting
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October 2023 by Kevin Barrett
Excellence in all aspects of collision repair. Mr. Kurtz was knowledgeable, professional and provided updates during the process. Completely satisfied.Services: Painting
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September 2023 by Sebastian Lucas
At first I didn't like how the body shop manager treated me, the girl at the front of the counter of the same place has been a charm at all times.. the repair of my vehicle was good, so far I have not noticed anything unusual. Only that a 2-week arrangement took 2 months, a lot of bureaucracies of both the diller and the insurance.
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September 2023 by iamCynthia
DO NOT GO HERE! WORST CUSTOMER SERVICE!!!! This is absolutely the worst place ever I would definitely not recommend, First of all, I had a Geico adjuster recommend this place and I should’ve just went Kia. My car has been at this place for over a month, they have the worst communication skills, no sympathy, Just the worst customer service. I had a window that needed to be replaced, and they placed an order in twice for that same window, and they were sent the incorrect window On two different occasions. I guess the manager of this location is just rude Listen and talk over people. I literally could Not continue to communicate with him so I had my fiancé do it. That’s how bad he was. I had missing items in my vehicle, sweater and my floor mats! I called to let them know they were missing and the first thing he says there was no floor mats in your car and we have proof. I also have proof that there were formats in that vehicle But decided to hang up in that go back-and-forth with an inconsiderate person like Kenny. I would never in my life go back to this place, I’ve experienced the worst customer service ever. And I mainly think they’re upset because I want And they couldn’t get the job done. I have an appointment on Wednesday to get their window replaced that took over a month to get replaced.
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September 2023 by Alex Kramer
Great communication from Shaun throughout the repair and my car was ready ahead of schedule. Cannot thank Key Collision enough!Services: Exhaust
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August 2023 by Princess Williams
Key Collision fixed my vehicle due to insurance claim, and everyone was amazing. Very helpful, initiative and attentive. Mr. Kenny called and provided me updates on my vehicle as it was being repaired and even pulled me to the side to discuss another repair he found that needed to be fixed. My overall experience was awesome, will use in the future and recommend anyone to use for any Collision, Paint repairs.Services: Steering & suspension repair
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August 2023 by Tara
Shaun was informative and responsive. I would recommend this business to anyone who is unfortunate to be in an accident. I was fortunate to have found this place.Service: General repairs & maintenance
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June 2023 by Jennifer Hudgens
Kenny is a wonderful man sent from God! Kenny went above and beyond in repairs for my car! Kenny is humble, kind, and patient. I am very thankful for Jen and her sweetness and joy!
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May 2023 by Elizabeth Garcia
They did a wonderful job with my car. It looks brand new. I can’t thank them enough for all their help.Services: Transmission
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May 2023 by Wanda Blue
My experience with key collision was great. Sean and Jin were courteous. I had never had an accident before but this was a pleasure. The car looks fantastic. Love you guys. Wanda BlueServices: Painting
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May 2023 by HAROLD KOEGLER
Just picked up my SUV today after being repaired. So far so good. Took too long due to supply chain but not their cause. Very busy business handles everything for you. They service many dealerships nearby. I recommend them.Services: Steering & suspension repair
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May 2023 by Erin Thornton
Mr. Kurtz, his attention to detail was unparalleled, my car was fixed, it looked better than before. The vacuum and car wash was just icing on the cake when I picked my car up! Mr. Kurtz rocks!!!Services: Painting