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March 2024 by Ansley KB Irwin
I went in to the Avenue location today to have my wedding band resized. I worked with Tara who asked me to take the ring on and off and discussed sizing with me. It was really comforting to have a sales member walk me through the reasoning behind the size and to make suggestions as needed. Tara was so kind to me the entire time I was in the store! She was able to make this small adjustment in the store and polished the band for me as well. She also assisted me in finding another band to perfectly compliment the one I already had. Her service through my entire visit was phenomenal and I couldn’t be more pleased! Thank you again for all of your assistance Tara!!
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March 2024 by Courtney Whitton
Kay jewelry at the avenues malls sucks! The customer service is terrible. I walked in the store two different times and waited for at least 10 mins with nothing being said to me from the 2 ladies working. I just wanted to get my necklace back that was sent out to have a diamond replaced(only wore it for 5 days and it fell out). The lady asked for my claim ticket- which I was never given when I dropped off. The last argued with me that she gave me a claim ticket last time and I 100% know for sure she did NOT!
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February 2024 by Jeff Cicillian
Everyone was great. Had several sales people helping. Between purchasing a necklace and cleaning her ring. Thank you all
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December 2023 by Tim McClellan
Our sales rep couldn’t have been more helpful. She was phenomenal in helping find the perfect gift.
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December 2023 by Peter Templeton
I recently ordered a replacement wedding band in this location. The staff was friendly and helpful in sizing and ordering my new ring. I would recommend their location if you are in the market.
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December 2023 by jenna alltag
Tara was amazing very happy with my visit and purchases.
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December 2023 by Julius Graham
All I can say is amazing customer service here at the Avenues Mall location. Jackie made this an incredible experience for my wife and I while the team around Jackie was the perfect compliment lead by Lori and her expertise in helping to select a perfect upgrade in a diamond for my wife that will certainly make her smile for another 18 years!!Thank you Jackie, Lori and Kaye Jewelers Avenues Mall team for being personable, genuine and authentic with service and delivery.Julius GrahamEnthusiastic 18year husband and counting..
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August 2023 by Melissa McMaster
If you want a thoughtful, helpful, insightful and enthusiastic salesperson, just ask for Yelena. She made the experience of upgrading my wedding set a joy . Can't wait till I get to pick up the finished product. Thank you Yelena!
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August 2023 by Don P.
Tara and the staff here at Kay’s did a wonderful job. I really appreciate them. Tara I will be back for the next purchase.
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July 2023 by Stacy Sulewski
They are so helpful! I really appreciate all of Lori and her teams help!
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July 2023 by Colin Ingersoll
Lori and Tara were very helpful. Everyone on the store was helpful from start to finish.
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May 2023 by Ayla Tezel-Moody
Had a wonderful experience with Lori. She was helpful, patient and warm. Very happy with our purchase.
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May 2023 by Ayla Tezel
Had a wonderful experience with Lori. She was helpful, patient and warm. Very happy with our purchase.
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April 2023 by james Brahler
Girls were awesome! Helped me with a problem I’ve had for years, took the time when others wouldn’t. Shout out to Tara and Lori!
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April 2023 by Kristen Quier
The ladies were super helpful and i was so happy they were able to figure everything out for me.