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September 2024 by ELOISA LOPEZ
Took my SUV for a check engine light they took advantage that I was leaving out of state and left it worst. Paid $2,300 my suv after I picked it up it had a really loud noise and the engine light came back within a month 1/2 of us moving. Had to take it back to the mechanic, when I explained to them the noise that it was making they just brushed me off like I was crazy. If you are a woman be careful and take someone with you who knows what they are going to do to your vehicle and make sure you don’t get overcharged.
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September 2024 by michele nowlan
Great company and guys to work with! I brought my VW Atlas for an AC repair and Charles and Gary were very honest and fair with their pricing. The work was done quickly and I’m so happy to have cold AC again! Thank you guys for great work and being honest!
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September 2024 by Sammi Sherman
this will be my go to for as long as i’m in jax. first of all, i want to rave about an employee named charles. i spoke to him on the phone at around 8 in the morning and he got me in instantly. he repaired a large hanging piece of plastic that was dragging on the road while i drove. i was expecting to have to get a whole new part and wait for weeks but he repaired it within 15 minutes and only charged 20 dollars. absolutely incredible. i was waiting in this really nice comfortable waiting room with soda, water, coffee, and a variety of snacks. such a nice place. can’t leave enough stars for this company. THANKS AGAIN CHARLES
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September 2024 by Theresa Hughes
Amazing wonderful group of professional honest caring people if you need your vehicles repaired. There are not enough STARS to add to the review of how highly I recommend this repair shop! The entire staff and team are wonderful! I would never go anywhere else! ❤️
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August 2024 by Ralph Mazzella
Great experience. They helped me get my car ready for a trade in and gave me honest feedback and options. Gary was awesome.
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August 2024 by Mel Smith
Will took great care of me. Cheapist full synthetic oil change in town, and great price on ceramic break pad replacements.
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August 2024 by Jennifer Diggins
I was taking my car here regularly for repairs and preventative maintenance until they replaced my oxygen sensor and caused a gas leak; at first the strong gas/chemical smell in my car was similar to when they did the diagnostic, but it became so strong I could taste it and had to open the windows, as I worried I could pass out. I was able to return to JJ’s shortly after and have it corrected, but am concerned that permanent damage was done to my engine because of their carelessness, and had gone to the store right after the original repair, where a man smoked a cigarette ~25 feet from my car, which made me wonder if he’d strolled just a little bit closer, if he’d have blown us up.
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August 2024 by Gary Furlong
Great people with superb customer service. They explain the repairs and cost.
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August 2024 by Dave Wojcik
Thanks for the great work on new rack and pinion and pressure hose. Great work and fair price. I go no where else to have work done on my 03 honda.
Update. well 10 years later still amazing shop. Idk when they do an oil change, they must us some secret sauce. My wife borrowed my truck the day after my oil change, and she said wow so smooth you can really tell the difference.
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August 2024 by Susie Bolton
My son is in Jacksonville for college and we have been so pleased with the service on his older vehicle while away from home. Honest and fair pricing, would be going to JJ’s if we lived in town.
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August 2024 by Richard O'Rourke
JJ‘s auto repair, honesty, integrity, and efficiency have had Several different mechanics in the past nobody brings peace of mind like JJ’s Charles, JJ and their team of highly trained mechanics, practically surgeons thank you, gentlemen and the ladies that support you ha ha
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August 2024 by Martha Worsley
Best service ever. They get to know you, and your problems, and help you budget it out. As an elderly woman it's great to know I'm not being ripped off. Recommend them 100%.
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July 2024 by ChronicWolf710
Had been having issues with my car for weeks and no one could figure out what was going wrong, was just spending money left and right. Was very conscientious to have a lock box if you are unable to find room in your busy schedule like me to make it before they close. Overall quality of the work was amazing, completely fixed the problem and feels like the car is running better than ever before. Customer service was amazing, they answered every time I called, which was a bunch and made sure I was taken care of. Couldn’t ask for a better auto shop experience, they get straight to the point and are confident in there diagnosis. Charles was amazing and a super nice guy, it’s always a scary experience to take your personal vehicle to an auto shop and not be let down, he made sure that I was gonna be happy with the outcome and I definitely was. Will be coming back here for an auto repairs I need in the future.
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July 2024 by Steve Thompson
Noah and the guys at JJ's took care of us while visiting family in Jacksonville when AC went out. They were a pleasure to work with and would highly recommend them for your auto repair needs.
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July 2024 by Carlene Taylor
Fair, Friendly local mechanic.
