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January 2024 by Renee Rutledge
Really Impressed!!!I went to JL on my lunch break expecting to be in a meeting within 45 minutes. I pulled up, never being there before, and was greeted immediately and Jaime explained they only have two people at the moment. I asked how long it would take and she explained 15 minutes per car. I was done in less than 25 minutes. Great service and she explained that if we go out of town, they will top off our fluids and air the tires up. Great job, quality work and excellent customer service. Thank you!!! We will be back.
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January 2024 by Danny Lexy
I recently had the pleasure of visiting the Jiffy Lube location in Jacksonville, Florida, and I can't say enough about the outstanding service I received from Jamie and Andrew. As a military family who has moved around the world, my family and I always seek businesses that make us feel like part of the community, and this Jiffy Lube certainly delivered on that front.From the moment I walked in, I could tell that this was the place to go for my oil change. The warm and welcoming atmosphere, coupled with the friendly smiles of the staff, immediately put me at ease. Jamie and Andrew, in particular, went above and beyond to make me feel like family during my visit.What truly sets this Jiffy Lube apart is their teamwork. Jamie and Andrew seamlessly worked together to ensure that every aspect of my visit was smooth and efficient. It was clear that they take immense pride in their work and genuinely care about their customers' satisfaction.One of the highlights of my visit was the expert advice I received regarding my vehicle. Jamie took the time to explain the services I was getting and made valuable recommendations to ensure my car's optimal performance. Her knowledge and professionalism were truly impressive.I left the Jiffy Lube with a sense of gratitude and excitement. It's not often that you come across a business that cares so deeply about their work, their team, and their customers. Jamie and Andrew exemplify what exceptional customer service is all about.I am thrilled to have found a trustworthy and reliable partner for my automotive needs, and I look forward to building a long-lasting relationship with this outstanding team. Thank you, Jamie and Andrew, for making my visit to Jiffy Lube such a memorable and positive experience. You've gained a loyal customer for life!Carpe Diem,Lexy Williams
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January 2024 by Elissa Cork
Just want to Thank Andrew and Jaime for being so friendly and helpful to my husband today when he went to get our oil change. If your looking for fast friendly service this is the place to go!
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January 2024 by T M Jenkins
Sloooooooooooooow.
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January 2024 by Robert Fields
Good business
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January 2024 by alex colon
I went with my girlfriend to jiffy lube because she was nervous about going alone and when I tell you this was the best experience we’ve ever had I absolutely mean it! They were professional and efficient. I ended up coming back the next day and getting my car’s oil changed! I will continue to choose jiffy lube whenever I need a service
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January 2024 by Robert Lee Johnson
Got an oil change and tune up from this place, they were AMAZING
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January 2024 by James Constantino
First one in this morning fast efficient and friendly service easy 5 star review
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January 2024 by Erik Hekkert
The guys at this location are great. Appreciate the service and their happy attitudes.
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January 2024 by Heather Saintgeorges
Always quick and the mechanics are super nice!!! Will continue to come back everytime!
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December 2023 by Nicole Spindle
This location does a tremendous job with customer service and care. Andrew and Jaime provide excellent and professional car and customer service. They help me to understand how to care for my vehicles and maintain their maximum function. This is the only place in Jacksonville that I get oil changes for all of our family vehicles. They go above and beyond, and I am always satisfied with the work they do to maintain my vehicles. Thank you!
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December 2023 by nohowtoplz1
Great service all around. Andrew, the general manager, and his team got me in and out in no time. Special shoutout to Jaime for the extra care with my tires.
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November 2023 by Steven Connolly
Bad experience here.I'll get right to it. They tried to upsell me on synthetic oil which is 35-40% more expensive when I specifically asked for conventional oil as I've been using for 25 plus years as a driver.It really burned my biscuits when Antwann J. tried to give me a clearly wrong argument about "manufacturers recommendations."Nice customer service Antwann J.Jiffy Lube has been around for a long time they won't be if this type of behavior continues."The customer is number one Always!"- Sam Walton.
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November 2023 by Shelly Heim
It can be tricky getting in and out of the parking lot depending on the traffic. But I still recommend this location because it's always a pleasant experience. The staff is friendly and helpful. They work well as a team which means everything moves quickly and efficiently. I feel like they care about what they're doing.I also like the option to stay in the car during the oil change. Damon was down below doing the work and he is FAST. I was done in 20 minutes (maybe less) ? My daughter's car needed a synthetic blend and Andrew help me figure that out and stay in my budget. He reset the mileage counter, and the little service light was gone as I drove away a satisfied customer. ✨x5
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November 2023 by j van
I'm from out of town and needed an oil change, I searched and found this Jiffy Lube. I was surprised by the level of professionalism I was given by Andrew and Jaime. I had never gone to a Jiffy Lube before, but I will definitely be be returning. Wonderful experience.Service: Oil change
