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December 2023 by Donn Kirkland
Great experience getting our car loan. This is the 3rd car loan we have had with them and paid off. We are the type that drive a car until you can't anymore ? ? so Thanks again for a great experience.
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December 2023 by Beverly Henderson
Pam Towner was very courteous, professional and kind. She answered all my concerns and explained all CD's available to me that would give me the best return on my investment. She is so patient. Thanks Pam!!!
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December 2023 by WARREN JOHNSON
Always great service. Do most of my actions at the San Jose Blvd location. Everyone is great with the service provided.
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November 2023 by crich 1303
Never thought getting a small loan would be this easy. The money was in my account that afternoon.Pam and Diane were great. Thanks RadiFi.
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October 2023 by L & H Realty
I was a member of this credit union for over 20 years. In my 20s I was given a personal loan of which I paid back on time. In my 30s I received a separate loan that I used to start a business and paid that loan back on time. When my family and I move out of state I continued to bank with Jax Federal credit union out of loyalty and belief that banking with a Credit Union give you more of a personalized service and that loyalty and good business would be taken into consideration as opposed to big banks that operate with stricter term.Well, either times have changed or loyalty was never respected, and I just hadn't been put in a position to experience it until recently. I experience hardship and was told that because my account was in a negative status they would be able to even consider giving me a personal loan let alone run my credit just to see if I qualify until the account balance was out of the negative. I stated that one of the purposes I would use the loan for would be for a business deal that would set things back on track as my account history had shown over the past several years.So if you are choosing this Credit Union over any other larger bank business you believe like I did that you get better more personalized service with a bigger bank, don't waste you time. This isn't the place.
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October 2023 by fran lyons
I have spoken to Tiffany, then Savannah, then met with Diane at the branch. All 3 were exceptional with kindness and knowledge. I got my CD and it all went very well. Fran
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October 2023 by Betty Burton
The employees are always so friendly and helpful. Never in a hurry, take the time to make sure all your needs are met.
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October 2023 by Nikki Sanks
Friendly associates. Easy process to open accounts. Small but wonderful experience getting started.
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September 2023 by Larry Riley
Great Experience. I invested some money into Radifi’s current 6% CD promotion. Pam at the Mandairin Branch did the entire process in less than 5 minutes! She and the entire staff at the Mandarin branch are incredible!
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September 2023 by Paul Mahon
Michael Francis was great transferring our money into a account that would get us more money. I would recommend him to anyone with financial questions that you might have. Thanks Michael
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September 2023 by John Adams
Teller was very friendly and offered good advice. I was extremely impressed and satisfied.
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July 2023 by Kimberly Kraut
I have been a member for over 30 years. They never disappoint. Great customer service.
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July 2023 by Rosemary Ruby
Michael is the manager and is very helpfull. Had a very pleasant visit.
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May 2023 by Tiffany Nguyen
Pam had provided exceptional customer service. She was very nice. We went in around noon time, the card printer machine was not printing properly; however she went out her way and made sure we have properly printed cards.
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March 2023 by Priscilla Phillips
I inquired about a CD and was very pleased with the immediate response & completion of my business.
