Jaguar Jacksonville is dedicated to providing exceptional service and customer satisfaction. The dealership offers convenient pick-up and delivery valet services for vehicle maintenance and has implemented enhanced sanitization processes, including Anti-Microbial vehicle treatments, to ensure customer safety. Customers praise the knowledgeable and professional sales team. Sales advisors, such as Louis and Taylor, are recognized for making the car-buying process enjoyable, answering questions, and assisting with trade-in values without pressure. Many return for their second or third vehicle, highlighting the smooth transactions and excellent customer service. The service department is equally commended, with technicians like Robbia and Mary receiving accolades for their expertise and attention to detail. They keep customers informed about repairs and ensure vehicles are returned in excellent condition. With a commitment to health, safety, and customer needs, Jaguar Jacksonville stands out for its outstanding service and dedication to building lasting relationships with clients.
Service is always superior . My service professional, Mary, is super qualified and gets you in and out satisfying the most demanding circumstances . She gets an A++
December 2025
The team at Fields Jaguar were absolutely incredible! They made the buying process super easy and made it a special moment for the whole family. LJ in finance did an amazing job and Drew in Sales walked us through the process seamlessly. Will be buying from them again!
December 2025
Phenomenal service by Jerome and the team. Setting the appointment was very easy. The actual service was faster than promised and within scope. Communication throughout was exceptional. Very clean and professional operation that I would highly recommend.
