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February 2024 by Ossie Oakley
Great morning staff
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February 2024 by Jordan Chapman
Walked around for 15 minutes looking for someone that worked here to get cuts made. They paged the employee responsible for working the saws. I waited over 20 mins before I gave up and left. Garbage.
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January 2024 by The Gas Man
If I have the ability to give this something less than one star. I would do it. Absolutely disgusting customer service called to confirm that the part I needed was on the shelf, placed on hold after 7 minutes I was asked the same question again placed on hold. After 21 minutes I hung up and called back I spoke to a manager. I asked point blank when a customer calls in, is the call important to you? Apparently it's not because she avoided the question. Preferring instead to ask about what I needed. When pressed still could not tell me if the call was important so you can draw your own conclusions. There's a reason that I go to Lowe's 99% of the time and this is one of them.You should collectively be ashamed of yourselves, especially the people at the customer service desk because there's a customer I got absolutely zero service.
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January 2024 by joy sigler
I was looking for a floor/space heater for my son’s bedroom. Saw a few on website that would have worked but delivery was several days away. Ended up purchasing one from Amazon that was delivered at 7 AM next morning.
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January 2024 by Norie Domingo
We ordered replacement sinks and kits for our master bathroom online and when we came to pick up our order it was incomplete. Was told not everything was available in store and that we were refunded the missing item. We were told that we were supposed to have been notified and refunded but we never got a call, text or even email. I also asked if we could check for the item since it shows online that they have it. A manager named Tofa took care of us, helped us find the item and gave us a good deal for our inconvenience. Now that’s what I call excellent customer service. Shout out to Mr Tofa!!!
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January 2024 by Gregory Brown
Great service and nice workers
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January 2024 by Steph Nelms
This store is where I go first for any home improvement needs. They almost always have what you are looking for. Great customer service.
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January 2024 by Oscar
I needed a trailer for transporting a mattress and bed frame and U-Haul was, as usual, a huge disappointment. On a whim I looked up the Lem Turner Home Depot trailer rentals and from start to finish my experience was top notch. Courteous and right to the point on the phone, quick turnaround, and fantastic and friendly service. I wish I had gotten their names to be able to talk about them but both people manning the rental section on January 1st 2024 were top notch employees.
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November 2023 by guy stewart-jordan
I just bought 6 OSB boards and couldn’t fit them in my car the way I thought I could. The wonderful staff at Home Depot were really great about it and helped me cut them down to fit perfectly into my car. I wish I would have caught their names. One young man had a really cool rose tattoo on his neck. 5 stars.
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November 2023 by Jamie Alexander
Most of the time the staff is very friendly and attentive. Sometimes you might catch one that doesn't know how to answer specifics if you have a question but they will quickly find someone to help you that can, so that's nice. Self checkout is usually your fastest way out!
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November 2023 by HippieChick Redneck
Getting help in this location is like pulling teeth from a raging bull! Not every customer is a contractor or man and some of us need help! I have had issues for going on 2 years with this store and am ready to drive further for better service. I will take my $100 worth of wood purchase elsewhere.
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November 2023 by Kameron Church
Purchased a water treatment system through Rainsoft partnered with Home Depot. Excellent customer service and extremely satisfied with the purchase. Richard was very helpful.
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September 2023 by SurfaceNavy64
I used to enjoy going to this store. This location has gradually gone downhill and particularly up until a few weeks ago when I went through self checkout and paid for my few items. I tried exiting the store with my cart and the wheels immediately locked up causing me worse lower back and right knee pain. This incident aggravated my pain more. I understand the increased theft that has been occurring over the years but their needs to be better and safer safeguards in place. I could have been seriously injured from this incident and if I had a child in the cart, the child could have been thrown out of the cart from the very sudden stop causing serious injury or even death. Very disappointed with upper management’s decision in maintaining unsafe conditions for their customers particularly in this store!
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September 2023 by Kayak Pirate
Always stop here first when making DIY runs or need some supplies for other things. They are friendly and helpful, not my usual store but felt like the normal spot as the people were on point with any help we needed while there and even getting a piece of plywood cut for no additional charge.
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September 2023 by Michelle V.
Easy parking, clean entrance, helpful staff. The shelves are fully stocked with a good selection of products.The staff in the early morning at the service desk are exceptional. They are pleasant, informative, and professional. I love picking up deliveries here. They are on top of it.