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February 2024 by Glen Bigness
Handled my issue easily and quickly, made sure I did not have further questions or concerns. I am using several products and no problems so far.Premiere Plus Realty
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February 2024 by Nikki Pease
Cha'ela, had done a great job! Guiding and assist me set up my Google Business profile as Realtor! Also, Cha'ela was very patient with me in resolved the matter!
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February 2024 by Natalie Richardson
I am so incredibly excited to begin partnering with Home ASAP, LLC! I am convinced that they will be the catalyst needed to build my business. I am so very grateful for the professionalism and PATIENCE that Cheryl had with me while getting my Instagram page set up. She was truly a gem!!!
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February 2024 by Sean Boulay
I just finished my set up call with Cheryl Jindra, she was very informative and explained everything so I could understand. I highly recommend Homeasap to help get your name out for leads.
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February 2024 by Schaefer Team
Antonio from tech support and Cheryl from Onboarding are absolutely wonderful to work with! They answered my questions in a timely manner, and worked hard on getting my issues solved. I am very impressed with this service thus far, and imagine I will continue to be impressed. Thank you, Antonio and Cheryl!
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February 2024 by Lee Gilliard
Home Asap is a great company offering a much needed service for real estate professionals. The Onboarding Specialist Cheryl J. is a real pleasure to work with. She’s extremely helpful, knowledgeable and professional. I’d recommend Home Asap to anyone in my database!
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December 2023 by Joanie Joe McCraw
WOW!!! It was a GREAT experience working with Aimee Grace! She was able to work through my laptop and gain access to my Facebook business page so the design staff can do their magic to my it look more professional AND make sure I have what I need for internet exposure! I will recommend Home ASAP LLC to anyone who needs their service and expertise! THANK YOU!
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December 2023 by Cecelia Davis
I would not recommend this company! This is an awful company with poor customer service. I paid them for 3 months of service on 10/26 $790. I reached out to customer service multiple times due to my account not being setup and I was receiving leads that they had previously sent me in 2021 when I used the service previously. I cancelled my account due to the quality of leads earlier this year. I was contacted in October by Angela who said they had started verifying leads and said agents were seeing a huge success. She said I would receive quality, workable leads. The post they made on social media is less than impressive. I reached out to Angela multiple times and on 10/22 I reached out again due to the quality of the leads and my account still not fully set up. She refused to help and then assigned my account to Ashley Meyers. Instead of Ashley trying to help she cancelled my account is now charging me for a full month of service (which my account was not set up fully and they did not do a full month of service) and she charged me an early termination fee. The terms and conditions that they have provided do not state they can cancel the account and keep the money. This company has been very deceptive and lied multiple times. Be very cautious if you have an issue instead of trying to help they will cancel and keep your money.Update to the company's response-I did NOT cancel my account, Ashley Meyers cancelled my account due to not being a fit when I questioned why what I paid for was not being done. They did not do what I paid for and then THEY cancelled my account and charged me an early termination fee. It does not state in the terms and conditions that the company can cancel the account and charge an early termination fee Please see below for companies' cancellation policy, it does not state the company can cancel and charge an early termination fee. I have requested multiple times for something that shows the company can cancel an account and keep the money but they have failed to provide that.Again, please show where it states YOUR company can cancel and charge an early termination fee. I DID NOT CANCEL the service Ashley Meyers did. Thank you!Cancellation Policy (for Multi-Month Subscriptions)No contracts are required for multi-month TurnKey Suite subscriptions; you may cancel at any time. When a multi-month subscription is cancelled before its term is complete, the refund will be computed at the regular monthly subscription rate (Standard Plan: currently $179.99 with active IDX; $164.99 without active IDX; Premium Plan: $239.99 with active IDX; $224.99 without active IDX; Platinum Plan: $299.99 with active IDX; $284.99 without active IDX) for each month used, less any advertising costs and the setup fee of $99 (Standard Plan), $150 (Premium Plan), or $250 (Platinum Plan). Cancellations and refunds will be processed at the end of the current billing month. We do not provide refunds for partial-month use. Following any cancellation request, however, you will continue to have access to the services outlined in the Services Overview through the end of your current billing monthly period.*Premium subscription monthly rate (currently $239.99 with active IDX; $224.99 without active IDX)Email from the company cancelling the account, I did not cancel but they are charging a cancellation fee.I'm sorry that we must end our association with you and close your account in this manner. It was never any of our intention to have the situation escalate to this. However, it is in the mutual interest of both parties, as the current working relationship does not seem beneficial for either of us. I wish you all the future success with your marketing and hope you have a wonderful thanksgiving holiday.Best Regards,OUR OFFICES WILL BE CLOSED ON THURSDAY & FRIDAY FOR THE THANKSGIVING HOLIDAY! WE WILL RETURN BACK ON MONDAY FOR NORMAL HOURS. WISHING YOU AND YOUR LOVED ONES A WONDERFUL THANKSGIVING??Ashley MeyersManager, Turnkey Suite
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December 2023 by A.C. Melgoza
This organization is highly organized and on top of things. Their services with Facebook and Instagram are better than I expected. I would highly recommend their services. Their customer service rep is even better with much attention to detail. This company makes me and my business standout from the rest. Thank you so much!!
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November 2023 by Gina Bradley
Angela has been wonderful to work with. She has outstanding communication in real time, she is a professional problem solver. I really enjoyed my experiences working with her.
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November 2023 by David Burd
Home ASAP provides great services to real estate agents, providing Facebook and Instagram ads and regular posts, and has helped me grow my Facebook Business Page following quite a bit over time, with great content and regular posting. My account manager, Gwen, has been with the company for 9 years and has managed my account for all of the 5 years that I have been with them. How many social media marketing managers do you know that stay at one company for that amount of time? Gwen has always provided great stability and service and I consider her a friend. This service is a must if you're a real estate professional that wants to grow your business.
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October 2023 by Danielle Merkel
Joel, the director of Sales was so helpful & patient with me asking a million questions. He answered questions that didn't even have to do with the program that he was setting me up with. I learned so much and he wasn't pushy to buy more products.
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October 2023 by Janat Jalili
Mary is on top of everything!! Even when I'm not expecting anything she emails me with another wonderful aspect of this program. To me it's all kind of overwhelming but Mary has been able to simplify and organize so that I can follow. I really appreciate what she is doing for me. She is fantastic!!!Janat Jalili
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October 2023 by Ronda Densford, REALTOR
I've been a customer of Home ASAP for more than 10 years. I've found the services they offer to be of tremendous help to me and my real estate business. The customer service is second to none and the helpful programs they offer to help build your business are fantastic! I appreciate the fast response and help I got from Joel today. Very knowledgeable and tech savvy. Highly recommend!
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September 2023 by Dustin Shepard
My wife has tried to cancel this companies service for nearly a year now. They will not answer the phone, return phone calls or properly respond via email (only automated emails are received). We even tried to give them one last chance and reach out via facebook messenger however they have not responded. Be very wary of using this company for any services. We are going to submit a case for fraud to the CC company and we are going to take this to the BBB.This review undoubtably reflects your company and your 24 BBB complaints prove you are doing the same thing to others. You are still charging my wife even though your response here claims that you have removed us since 2022. If you truly want to take care of this and change your review status you can call us and take care of the issue like we have been requesting for nearly a year. Until then, this review will not change and we will continue with further action.
