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August 2024 by Nicholas Avick
Would give a 0 star if possible. After dropping it off to fix an engine issue they recommended changing the rear tires we agreed. Fast forward to the the next day and I drive the car to work at the end of my work day to find a tire completely flat. Tried filling it up and driving to safety only to need to pull over again and wait for a tow truck. So today brought the car back to them (no nails or punctures) to their own admission it was a faulty installation of the tire they installed the valve stem wrong! For my troubles they CHARGED me for the new tire THEY caused me to need!!!
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July 2024 by james krawczyk
Wish better communication with their customers.... this would/should be 5 stats!
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June 2024 by Les Samuels
We bought a Toyota Rav 4 from CarMax. They agreed to provide 4 new tires from Goodyear Tire Centers as part of the deal. We went to the Goodyear at 40 Girvin Road, in Jacksonville, Florida, and met Will Fritsche for the first time. He was friendly and professional. He gave us great advice on the best tires for the vehicle and he handled the payment directly with CarMax. Sadly, I do not meet many outstanding people in Customer Service these days. Will Fritsche is totally outstanding.
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June 2024 by Suzanne Love
Goodyear (@Girvin Rd & Atlantic, Jax)-David Brown (Mgr) & Mike “Svc Mechanic” absolutely love what they do-totally professional. Complete Tire service from start to finish. Great deal, Great Service, Great VALUE!!! Highly recommended & worth the trip.
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June 2024 by Lisa Winters
Will is an excellent Service Manager!
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June 2024 by shmueli barrocas
Thank David for all your help. Here’s a poem of appreciation
In a bustling shop where rubber meets the road,
David stands ready, with skills well-known and bold.
At Goodyear Tires, his craft is clear,
Mending wheels, calming every fear.
One sunny day, our journey hit a snag,
A flat tire threatened plans, our spirits began to drag.
But David, with a knowing grin and steady hand,
Swapped it quickly, like a practiced band.
With speed and care, he turned the wrench,
Each move precise, no effort spent.
In minutes, our car was ready to go,
To the boat we hurried, our faces all aglow.
Thanks to David, our trip was saved,
On time to sail, our paths now paved.
A hero unsung, in a humble tire shop,
Making dreams roll forward, without a stop.
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June 2024 by Big Boi
Told me "I don't want to take your 120$ if it won't fix the problem"
After a short wait they got the truck on a lift and quickly noticed a tire separating. Saved me 120$ thanks guys
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June 2024 by William Rouse
Was helped by David & Robert and couldn't have been happier. Was offered a good price and quick turn around on a mount and balance of four tires. Will definitely be back.
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May 2024 by Phuong L
Got a good quality tire for a good price and they have nice staff! They didn’t have the original tire in stock so they found a better tire and granted us the original price quoted and was able to get it done at the original appt time which was very nice. I also came back to get something checked and was seen right away. I recommend this Goodyear location!
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May 2024 by Letty Marquez
Very nice very fast definitely coming back do recommend this Goodyear auto service very organized as well an very professional
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May 2024 by J.S.A Buchner
I’ve been coming here for many years. Good service, always courteous, and very fast and skilled service.
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April 2024 by Kayyla Quintana
Unfortunately I wasn’t able to get my car fixed today but the manager was exceptionally helpful and nice.
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February 2024 by Michele Robertson
Very nice. Added air to my tire.
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December 2023 by Gary Gove II
Got my problem fixed in a few hours,and got a ride home to wait
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September 2023 by Derick Le
I came in to check my tires and the manager there was very nice and friendly. Thank you for a wonderful service!
