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August 2024 by Vanessa Johnson
Caleb was excellent, customer service was a plus!! Friendly, and honest…the place of business was very nice and clean…everyone there had excellent customer service…a customer for life!
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June 2024 by Nina McIntosh
I’ve always received professional and timely service from this location. The manager, Caleb Rogers, is consistently very kind and helpful.
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May 2024 by William Edwards
Caleb, provided excellent customer service!! Very professional and courteous!! This location is further, but based on his customer service skills, it's definitely worth the drive. Thank you
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May 2024 by Lucy Norry
Great service at this place. They did call about changing filters before doing additional work. Did explain in detail what I need.
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May 2024 by Linda Granger
The staff at the San Jose Blvd Goodyear were polite and professional. The work was completed in a timely manner with good quality at a fair price. I recommend this Goodyear.
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May 2024 by Jack Dunsmoor
Great place, honest, dependable service personal and counter staff. Go above and beyond to insure your experience is awesome.
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May 2024 by Lucy Norry (LucyNo)
Great customer service. ? they did call me to get additional approval on the filters. I'll return.
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April 2024 by Craig Kluka
Service Manager Caleb earned my business away from the Dodge dealership. An 8:30am appointment at Dodge turned into "we won't get to looking at it until the afternoon". I left, drove to Goodyear, and after a short wait, they had my car in the bay getting the work done. I was back home three hours before the dealership could even look at my car. Not only will our household get our tires from this location, but also oil changes and tire rotations. The vehicle rides the best it has since I purchased it.
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April 2024 by Leophus Reese
Caleb is very respectful, knowledgeable. He goes above and beyond to assist you with your automotive needs.
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April 2024 by Michael Dimuro
Caleb was very helpful. He took the time to explain things and answered my questions. He showed me the old parts that were replaced and how they were defective. He presented several options for me to consider before doing any repairs. Didn't recommend to do work that wasn't needed - brake pads had 50k miles on them but he said they're still good for another 20k miles. Trustworthy and good quality work. Would highly recommend.
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April 2024 by Randi White
I have never had a bad experience here! Caleb Rogers is always such a pleasure to work with!
In the past 6 months, I have had to get new tires, new breaks, rotors and oil change.
Caleb worked with me on reasonable pricing and made me feel like I was very important to the Goodyear family ?
I'll be back for sure ?
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April 2024 by Tom Hughes
Always gratifying to do business with Goodyear Service because they are professional, punctual, and truly care about their customers. Thank you, this really matters!
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March 2024 by Ms
If I could give a zero, I would give a zero. We took our granddaughter car this morning to this Goodyear to be fixed. My husband told the gentleman checking us in that he thought it might be the alternator, but we had not had it looked at yet. My husband talked to Caleb a couple of days ago, and he said to bring it in on Saturday. We have dealt with Caleb in the past, and he had always been great to work with. We brought it in today, and Caleb wasn't there yet, and we dealt with a gentleman named Sergio Lozano. We told him what we thought was wrong with it but had not had it looked at yet. We told him Caleb told us to just bring it in on Saturday. He printed out paperwork and asked us to sign, which my husband did. He never discussed price or pointed out any price on the paperwork.. We gave him two numbers to call to let us know. One number was our daughter. She got a call a couple of hours later and said it was ready. She called me and I was alarmed. I told her to call Caleb back and ask what was wrong with it and how much. He told her it was almost 1000.00. We would not have gotten it fixed if we had known that!! No one even called us to tell us it was the alternator for sure. I called up and talked to Caleb, and he pretty much said it is what it is because we signed even though we had no idea what we were signing for.!!!!BUYER BEWARE!!!!!THIS IS NOT REPUTABLE AT ALL!!! WE THOUGHT WE SIGNING A WORK ORDER NOT A SALES AGREEMENT! I WILL NEVER DO BUSINESS WITH MR. LORANO AGAIN!
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March 2024 by SaxBoya42
Enrique helped me out today and provided fantastic service at a great price point! I'll be with Good Year as long as I can!
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March 2024 by Bill C
Great place to deal with. Caleb Rogers was super helpful. Worked to get us the best deal on the best fit for our needs. Came in below quote even with additional alignment added! I will be back for another set of tires on my truck next week!
