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November 2023 by Laura Roenbeck
Let me tell you about the miss moody with attitude in the front . I’d love to take away stars she’s been given prior , if any. She’s a negative in my book . I’m sure the unhappiness she must face in her personal life is what is exuding to her job life , however sometimes you have to separate your self hated from your source of income . I wish I didn’t have this experience and this was a good review , but that’ would be the case if this company hired good people . I hope one day things change , until then , do not come to this pawn shop, better off selling your product on Facebook marketplace .
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November 2023 by Stephanie Clark
Terrible experience. Rude woman at the counter who sent me home back and forth twice to get parts to my camera. I obliged and returned with the items only for her to request additional items again, at this point obviously I was exasperated and she kept pushing me to Cash America Pawn. When I did return with her requested items she had a man with a gun wait outside and tell me she wasn’t interested. Would not recommend to anyone. Also, if you need to pawn something they make sure to offer the scummiest price ever. Don’t know how they’re in business with that service and the lowball offers they give.All the low reviews are accurate. DO NOT COME HERE. If I could give zero stars I would; they do not even deserve one.
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November 2023 by Emily Clark
The woman upfront is the most rude, wretched, unprofessional person I’ve ever come across. She is not friendly whatsoever. I suggest maybe calling it quits because your customer service skills are not up to par.Very unsatisfied with my experience. I would suggest going to any other pawn shop even she will suggest the same thing because she doesn’t want to be bothered with your business.
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November 2023 by Caitlin Kirkland
If I could leave no stars, I would. Do not go here. This lady is a scam artist. Incredibly rude and unprofessional. Steer clear.
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September 2023 by Marilyn Davis
A ripp off gives your receipt on notebook paper the big face girl at the cash register and the African-American dude is an Uncle Tom told me I had to pay every two weeks for electronic 50 dollars every two weeks come to find out under Florida law it's every 30 days at any pawn shop!!!! It's rundown that carpet need to be pulled up and her sits in the chair like a mannequin no movement at all.
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June 2023 by KiMell Singletary
Always treated nice and respectfully from any staff member for over 30yr . Thanx Gold & Silver family..
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May 2023 by Tea
Very friendly & professional always good service best deals
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August 2022 by Jovahn Johnson
That's what I call customer service support satisfaction guarantee no matter what!Thanks for your loyal efforts to all your customers today and tomorrow!$J.J.$
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June 2022 by Jessica Lance
This is my favorite pawn shop. The staff are amazing and awesome and very friendly.
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October 2021 by Betty Mobley
Love gold and silver !!it's a small family business and they work with you if u can't get your lay away out on time !! Fair on the amount they give you for your pawn !! I've been going there about 2 years now and very pleased with the service !!
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June 2021 by Mary Bowlson
Great service and customer service.
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May 2021 by Blu Eyez
I love this family owned pawn shop everyone in there greets u with love they are really good ppl they always make sure im ok even wen they haven't heard frm me they call to check on me thts real love right there
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January 2021 by Crystal Chisholm
Awesome deals on old and new items. I buy from here all the time. Staff is very nice and helpful. Honestly out of all the pawn shops I have been too this has been the best one.
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January 2021 by Midkinght Flare8413
Have been a customer there for years. Always been very nice and willing to see if they have what you need.
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January 2021 by Maryann Hooper
This place knowingly sells stolen goods and has zero integrity. What else is there to say?
