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April 2024 by Jia Upperman
I would like to personally thank the one individual with the long locs in his hair. He was extremely polite and even offered to help me and my sister set up an award program. He was patient with others and was extremely polite to everyone who came into the store. He even gave me some promotion cards for bowling that I will definitely be giving my friends.
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January 2024 by Trevor Leahy
Showed up just before closing but they didn't hesitate to help me. The lady behind the counter was friendly and knowledgeable.
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January 2024 by Teleka Humphries
Easy pick up of my online order. I ordered a PS5 controller.
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January 2024 by Elizabeth Eddins
The people I have encountered in GameStop are always very knowledgeable about the games, systems, story lines, etc. I am always helped when I come in, and I always leave more knowledgeable than when I came in.
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January 2024 by Chardonnay Taylor
Unfortunately, the store looks to be closing down. Still says open on Google. Please fix this.
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January 2024 by Phyllis “Bookey” Washington
My grandson had a wonderful experience very professional and helpful
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December 2023 by Bill Vetter
Mario RPG
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December 2023 by Ron Bailey
Good service. Knowledgeable employees.
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December 2023 by Capt'n Tread
Customer service was the only good thing I saw. At least with one guy. He was nice and offered to price check something for me and also he heard my son talking about halo and asked which one we wanted and looked it up to see if they had it in stock. They did not. They hardly had any good games at all for xbox. Prices on products are to much for my tastes. Used games are good deals though. Also it took 30 mins to check out with 2 employees. Both had 1 costumer each. One person trading games/console, and 1 that was buying a game and a controller. That was ridiculous.
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November 2023 by ashley nichols
They didn’t open the store until 22 mins later a old man knocked on the door and they still didn’t open the store it’s 11:24 and they are now opening the store
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November 2023 by Tiffany Lowry
Was not impressed with the lack of customer service felt as if I was a bother to the employee or an super huge inconvenience
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November 2023 by Oxy Montana
The guy working this location is an absolute godsend, if you have questions he has detailed answers
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September 2023 by Alix Kirkland
Great store to get all your games and pre orders
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September 2023 by Hailey Fisher
I went in looking for some new games to play and the worker named ‘Dragon’ was talking very inappropriately while working. He was talking about beating up Mike Tyson, hitting his kids when (if) he as any and then killing the jury if he goes to court for it. I find it extremely disturbing to talk that way in front of customers and if he can’t censor himself, he shouldnt be working in customer service. I will be going to corporate for this as well because it honestly ruined my day to hear that while browsing to where I just walked out. Be better Dragon.
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September 2023 by K3NGL1SH
Went to this location to trade in my Xbox One S for a new Series S. The lady behind the counter told me she couldn’t take it for trade because I factory reset it and therefor was “suspicious”. I explained that the reason I factory reset the device was because I had several different profiles on it for myself and friends and each profile contained sensitive information such as names, addresses, phone numbers, and not to mention credit card or PayPal information. The lady told me I had to take the device home, put my account on the device, and then bring it back. I live over 20 minutes away and this is the nearest location to me. She said she didn’t make the rules.So I go back home, hook the system back up, sign into my account, but I put a pin on it this time so that once it’s traded in I’ll know my information is secure. I travel back to the GameStop. There’s a different person behind the counter this time. A man. This guy proceeds to act completely unprofessionally. He is cursing up a storm and I’m standing there with my 5 year old daughter. Then he taunts her about wanting a big oversized eevee plushie which causes her to get upset so I had her mother take her out of the store. The guy turns on my Xbox and then I sign into my account. He proceeds to tell me that he cannot take the console unless I give him the pin to my Microsoft account. There is an option to bypass signing into an account, and my personal password/pin is no necessary to factory reset the device. I asked him to be 1000% clear that I had to provide GameStop the credentials to my personal Microsoft account with access to my credit cards, PayPal, and sensitive information or they would not let me trade in my console. His response was that “those are the rules” and that if I was “uncomfortable” I was free to leave.This is absolutely unacceptable. I have traded in a treasure trove of consoles over the years at GameStop and have never been treated like a thief like this, or been told I’ve gotta fork over keys to any theoretical castle. Im going to Best Buy tomorrow to make the trade and purchase the new console. They are offering 20$ LESS than what Gameslop is, but after having a large portion of my time wasted and being insanely disrespected I don’t think I could ever go back. I mostly purchase digitally now a days. This was the nail in the coffin for me. Company is out of its mind anymore.
