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November 2023 by jaja
Horrible experience, my first time shopping in this store and a short Caucasian woman with glasses was extremely rude to me and did not even want to help me find an item.Claiming "we aren't supposed to shop for you".She made condescending patronizing remarks.Another worker had to come to help me find the item. Very bad experience, and horrible customer service from this woman. She is far to old and experienced to be treating customers this way. Customers that need help!
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August 2023 by christopher m.
Best place ever most of their items are amazingly cheap and good quality, their plastic on some electronics are cheap though they still all work, one of the best stores for all of your needs!
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August 2023 by steven jacker
Was at your Southside store and received 6 star service from Slade the manager on many items needed for my phoneFound him to be patient w me as well as a great listenerKudos to you’ll for such a seasoned MgrI will be back
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July 2023 by Rebecca DiMichele
The best of the gummies collections by far! I love this location. The parking is horrible but that’s just the entire plaza. Wish employees could help check out because it’d be faster when you have a lot of stuff. Overall great store though.
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June 2023 by jack bee
This is a nice little store to pick up some pool supplies for the kids or some birthday party stuff. It's located in the same shopping mall as the Target and aldi store.
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May 2023 by Robert Petrie
What an experience I had here today. I came in, and very politely asked the girl that was working if they sold any portable chargers that had juice on them because my phone was about to die and I was waiting for movers to come meet me next-door at HomeGoods. She explained that all of them do not and I would need to charge them first. I asked her if I purchase one of them, if I could use their outlet to charge it while I wait for the movers. She said no that it was too much of a liability. I asked her if she could charge it and then I would pay for it, even if I didn’t need it at the end. She would not help me anyway possible. So I went next-door to HomeGoods and asked this very nice lady if I can use her outlet to charge my charger. She said “of course” like any logical person would. So I went back to the store to purchase the portable charger. I went to the back by the Phone section and I could not find the portable chargers. So I went to the front of the store to speak with this girl again, that wouldn’t help me the last time, and I explain to her that I couldn’t find them and asked her if she could please help me. She really said “ no, I can’t go back there and help you right now. They are somewhere back there with all the other phone items. Just keep looking against the wall.” I shop here quite often, I buy my phone supplies, beach supplies, children’s school supplies, during holidays I buy festive attire here. For such a low cost store, I can tell you I used to spend a lot of money here. I will never step foot in another five below again. It’s a shame that there are people like this in society that aren’t willing to help someone(especially with no cost or efforts involved) when they need it. Five Below, you really need to have a training class with your workers and their customer service skills.
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April 2023 by Noel Lovell-Moore
Nice Five Below store tucked into the target shopping center. It has the higher quality and priced section. Small toy section compared to the other local Five Below.
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April 2023 by Akako 12
They have the best form of Customer service! There is a REALLY huge variety of fabulous products, and the store is exceptionally clean. FURTHER, I would definitely say that as this store is in a shopping center with Target, Home Depot, Aldi's, a name brand homestore, a sporting goods store and a pet store, that everyone should visit this particuhomestead, at least once, should the come to visit Jacksonville, FL! I give it 5 stars!!
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April 2023 by Kim Docherty
Love this store! They change the products often so there is always something new! Great for holidays.
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April 2023 by Aurora B.
Best one in the area. Staff was nice and restroom was clean. They have clothes, beauty, room, candy and more. Easy to find things. To state the obvious its cheap products so dont expect magic on the more fancier looking items. I got a pop socket dupe that last one day but my phone case and lanyard are good.
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December 2022 by Brenda Buckland
Another favorite
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December 2022 by Cate Monroe
The associates are super nice and helpful.
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December 2022 by Cynthia Riensche
Chaotic. Not as advertised. Everything was not 5 and below
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December 2022 by H L Scott
This is a good store. They were well stocked and very clean and tidy.
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December 2022 by today play
Always friendly staff great place to get quick affordable gifts.