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January 2024 by Christian Stoaks
As a young man under the age of 25 everyone told me I was too young and that buying a home was impossible. After talking to multiple dealers and lenders I finally got ahold of someone who was willing to help. Dina and her team helped me through the process from the beginning to the end, she answered any questions I had with much help and even went above and beyond to give tips and advice. She treated me and my family as if it was her own. If I could give more stars I would. Me and my family are very much appreciative of her and her team and her dedication to make this work and even get us closed before Christmas! Thank you Dina you have a customer for life! The kids love the gifts!
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November 2023 by Brian Mooney
Started my VA construction loan process by a recommendation from a local manufactured home salesman. I knew absolutely nothing about the process, so the salesman turned me to Dina Rosamond at First Federal Bank. He spoke very highly of her, so I figured why not...couldn't hurt anything. After HOURS of discussion, heavy questioning by my wife and I (mainly my wife) we decided the process was right for us. Dina really made us feel at home and put our mind at ease during the process. We opted to buy property and a 5-bedroom home for our family. We submitted our credit app, all the required information and low and behold, our dream of living on 30 acres is coming true! Our dream will be reality next week! Dina is simply AMAZING at what she does. We would send texts at any time (Even non-duty hours...sorry!) and she'd answer our questions multiple times. If you are like us and aren't quite sure where to start. Give Dina a call. Her and her team of professionals will make your dreams your reality. Thanks so much, Dina!!
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October 2023 by Joel Scharnhorst
I have been working with Dina Rosamond on obtaining a loan for a new home. Given the complexity of my situation, I was unsure if I would be able to proceed. Needless to say, Dina went above and beyond what I would consider normal help from a bank! She has made this experience wonderful and very easy!! She is very knowledgeable and is willing to take time out of her already busy life to answer any questions I had within hours. First Federal Bank has a great employee!! Dina… thanks for giving me the best banking experience I have ever had!!! I look forward to working with you more in the future!! I hope First Federal Bank treats her well as employees like her are very rare!! Thanks again!!
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October 2023 by Bill Bonner
The BEST…..I was treated like family here… such a great experience. No, I’m not related to anybody here… or there…. I was just lucky enough to have been referred to by one of the builders I was dealing with at the time… They really went over and above and helped this Old Disabled Vet get a home! Yes I have found me a home. : ) now I need and Old red bike to get me around. To all the Bars and Beaches in my town!!!! Thanks to all who work there…BIG THANKS TO….. Dina Rosamond! You kid are Amazing!
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October 2023 by Scott Kilgore
Dina Rosamond is the best lender I've ever worked with. She not only cares about the details but cares even more for the client. I pray I can close more deals with her. She's truly a team player!!!
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September 2023 by Karen Mason
Since the onset of being referred to First Federal Bank of Florida and Dina Rosamond and her team especially Brittany Mills we have felt like our best interests were always being looked after. Every step was explained and even if it wasn’t pertinent then we were reminded it would be later. Our initial loan was approved on an otherwise sorrowful day for our family so Dina mourned and celebrated with us. Our closing was a birthday and anniversary gift another joint jubilee. When we felt like giving up and anyone who has ever built a house understands this Mrs Rosamond reminded us what we were doing this for. She spent time that belonged to her family to help our family not give up our dream. While it was a VA loan and very intrusive we made the best of it, cried a little, laughed a little and in the end I know a lot more about mortgages and loans than I want to know but I got my Barbie dream house and would refer this bank and it’s council to anyone who values integrity honesty and the value of “your word as your bond”.The Mason’s
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July 2023 by Renee Wiggins
Working with Dina Rosamond and her team was a pleasure! She is incredibly knowledgeable and quick to answer an questions we had.We look forward to working with her again in the future should the need arise.
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July 2023 by B D
Our loan officer, Dina, provided exceptional service throughout our second home property purchase. Her personal expertise, attention to detail, and excellent communication made the process smooth and stress-free. She created a process where we felt taken care of as if we were long time neighbors. Highly recommended!
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July 2023 by Harry White
Dina Rosamond was an amazing asset for us while progressing through our home loan process. She would conduct weekly check-in's and provide us up to date information as we neared the closing date. Highly recommend Dina and First Federal Bank as your first choice when in need of home financing.
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July 2023 by Dark Arts Magic
We initially began our home loan experience with another bank, who abruptly ended our pre-approval after reviewing my business deduction on my tax return. They were rude and condescending when I tried to explain my income. Our home dealer reached out to Dina Rosamond from First Federal Bank. She contacted me immediately. I think I was almost in tears when I answered the phone because I thought our chances of getting a loan were impossible. She lifted me up with her enthusiasm and assured me while looking at our information that she could get us approved. She was so compassionate and even apologized for how another company treated me. She understood our finances and knew exactly how to get us financed with the right program. I felt instantly at ease and confident. Where I had been tore down, she encouraged me to be proud of my business. I felt like I had just met my best friend. She was amazing through the entire process.Dina called me and emailed us everyday, getting us through the approval process as quickly as possible. She even called during her personal time to check on how I was feeling and to calm any worries I had, as purchasing a home can be very stressful. It was not uncommon to hear her car on the road or cooking in the background. A few problems arose during the survey process with encroachments, and through her contacts and ingenuity, we were able to tackle them and reach closing. I know we wouldn't have gotten our loan approved if it hadn't been for Dina and Brittany, and others in her team. She was amazing and I never thought a loan officer could be so personable, funny and compassionate. We were so lucky to have her by our side through the journey. Not all heroes wear capes, sometimes they are ordinary people doing extraordinary things through kindness, compassion and going the extra mile to help others make their dreams come true. First Federal Bank is lucky to have her and I encourage anyone looking for a loan to apply here first. They made me feel like family, not just numbers on a page.
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May 2023 by Lisa Chastain
Dina Rosamond was not only professional, she was PERSONABLE! Always patient, answered all questions in a timely and concise manner. We truly felt like she wanted was best for our family, not just what was best for First Federal. My highest recommendation for this amazing representative of First Federal!
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April 2023 by Loneshia Underwood
Dina was wonderful and very knowledgeable in the whole process on my first home purchase. She made the process quick and easy. I was 100% satisfied with her customer service skills overall.
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April 2023 by Alaskan Life
We worked with Dina Rosamond to get our home loan process completed. She was amazing every step of the way. She went above and beyond to make our dream home a reality. We were very lucky to work with a true caring professional that worked hard to smooth out any issues we experienced. A long distance move like ours, Alaska to Florida can be a challenge to set up everything, Dina and the team at First Federal Bank were able to be our team on the ground. THANKS Dina and team!
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April 2023 by Eric Heaton
I work in Healthcare and patient (customer) service is priority. My patients when asked to rate pain on a scale of 1-10 will say 15 because it hurts so bad. Well Dina Rosamond is a 10 out of 5 stars. She made me feel as if my wife and I were always her only customer on her list of things to get stuff done for and was always available via phone or text day or night. We could not have asked for a better first experience!
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March 2023 by Nicholas Chirino
Mrs. Rosamond at first federal is by far the best person to work with. She was very professional, courteous, respectful, and fought for our approval on our home. I will continue to do business with first federal because of the reputation Dina Rosamond has given the company and herself. Thanks so much for helping us get into our new home Dina !
