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November 2023 by S.L. Wells
Pure professionalism and kindness is all this Miami girl can say, thank you Miss Jasmine for making my transition to Jacksonville seemless and stress free, she really went the extra mile for me.
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November 2023 by Chistine Sperry
Audrey helped me today and was very nice. She was able to help me with what I called about. Great experience every time we speak with her!
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November 2023 by Ruth Echevarria
Great secured storage. Good lighting and convenient hours of operation. Very safe and clean building. I’m very pleased with my choice.
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November 2023 by Jacob Henley
The manager I dealt with, Audrey, was more than helpful and very kind! Never had any problems with my storage experience. Nice location, easy to get to, and well taken care of!
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November 2023 by Savannah Dubey
I’m giving this rating two stars only because the facilities are very nice. I started out renting a 5 x 5 climate controlled unit for a very decent price but then that price tripled. I was in complete shock at how quickly they raise the prices and it made it not worth it, there are way better options at much cheaper prices
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November 2023 by Ruby Sellers
I am pleased with the facilities and the personnel. I highly recommend Extraspace for your storage needs.Audrey was especially attentive. There has no been a single time that I’ve felt like an inconvenience. She is enthusiastic, welcoming, knowledgeable, honest - she makes doing business with Extraspace worth reviewing.
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September 2023 by Soraya B.
I went in and the office manager, Melissa, was so helpful. She took me around and helped me get a unit close to the elevator and door. I wish all storage rental places were like this. The prices are the best around, it felt cool inside the units on a horribly hot day and the facility is super clean and convenient.
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August 2023 by Michael Hustus
Clean and climate controlled Units in a very safe environment, that is incredibly convenient.I feel safe leaving absolutely anything here. Never have to worry about a thing.Couldn't be more convenient location. Right on the corner of Bowden Road and Phillips highway. And just around the corner from 95 North, 95 South and University Boulevard W.
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August 2023 by J Steel
This is the BEST service you will ever find. David went out of his way to provide me with amazing service. David is extremely knowledgeable and extremely professional! No need to look anywhere else for your storage needs. Go straight to Extra Space Storage on Bowden Rd. in Jacksonville, Fl. Trust me, you will not regret it!
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August 2023 by Tawna Barker
I recently moved here from Arizona and this was the perfect space to store my extra stuff I’ve accumulated over my travels. David was super helpful when I was there and the place was very well kept. I’d definitely come here again. Highly recommended
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July 2023 by jensine sampayan
The process is seamless starting from inquiry up to the confirmation of reservation. Cindy has been very helpful and would go an extra mile to help her customer. She also gave a warm welcome even over the phone. Veronica tries very hard to meet their customers satisfaction and is very knowledgable about everything. She is light spirited and would make you fee at home. So far on all the other storage facilities i went to, extra space storage is the cleanest, and most reasonably prices plus it also smells good. ?
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July 2023 by Shayla Wright
Went in here and had an excellent experience with Ms. Timmons answered every question with ease and made me feel more then comfortable to spend my money I recommend them for your storage needs
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July 2023 by Monette Holmes
Veronica is extremely professional and helpful. She showed my husband and me different size units and had pricing etc immediately available for each unit. The office and property are kept very neat and clean. Both ladies in the office are very knowledgeable regarding any questions. Definitely recommend!
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June 2023 by Tarina Hairstyles
They illegally auction off my storage due to a typo Joanne gain the manager at this southpoint location email me the wrong due date and all she can tell me is that she’s sorry it was a typo …. $20,000k TYPO I immediately had a panic attack!!!! 20k of my NEW salon equipment is now gone and they won’t do anything about it. Make sure that they don’t illegally sell y’all merchandise and all they can say was I’m sorry, The site manage ERIN SCHLUN told me that they been trying to contact the woman they sold my salon equipment to all that day to get it back , WHAT she is so UNPROFESSIONAL !!! Then ERIN SCHLUN had the audacity to offered to pay me $2k and nothing else , I can’t not stop crying ? Omgh omgh, I cannot work. Now I cannot move into the new salon next month because I have no salon equipment. I reached out to a manager over ERIN head and they put in the call for him to call me back and He never called me they don’t care they will steal your goods and act like it’s your fault please be aware because I think they’re all working together. I don’t know what else to do. I don’t have the money to replace all those items I was late and I was given a day to pay and I tried to pay several times at other locations because they were closer to me they wouldn’t take my cash, only card I was not late enough for them to auction off my salon equipment. And I have the emails to prove it I’m dying inside… Nothing has not been done ? this so unfair !!!
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June 2023 by Tanya Echols
Jaylin Gee is extremely helpful when trying to sort out moving and storage needs. When my husband I were trying to make a decision, he patiently explained storage options as well as things to look out for and additional things needed that we had not considered. His passion for what he does is evident.
