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May 2023 by Ax Torres
Lost my freight which happened to be a two person bathtub which was palletized and weighed over 150 lbs. I had to follow up with them frequently to get this resolved but they did eventually deliver the freight.
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March 2023 by xin xin
A very bad company with very poor quality and irresponsible. Hope I deliver to him in the future, oops! Oops!
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December 2022 by Joshua Moore
Never on time. They offer products they cant deliver. Terrible Service. Damaged products. Selling products or services you can't provide is fraud.
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September 2022 by Stacy
I have had the most unbelievable experience with this company. Three days trying to get a delivery. I have heard every Excuse there is from we don’t come down dirt roads to my driver says he can’t come down your road. Very funny I have a 53 foot trailer with Peterbilt that goes down my road Monday through Friday. I have one question why do you except shipment from a company if you can’t deliver it that is poor logistics to me.The worst thing about this company is I called spoke with dispatcher Mark to not be able to really get a date of when it could be delivered because they only have one driver for box trucks not my problem. Then when my husband called Marc got on the phone with him and all he had to say was I’ve already spoke with your wife and then hung up on him.They have very very poor customer service the gentleman was very cocky with me for no reason but I will be there to pick up my grill that is to be on the dock tomorrow. I have spoke with the company that shipped through your company. Will never order anything that is to be delivered by Estes again.Dispatcher was very rude
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September 2022 by Stephen Rutland
Told me that I would get it on a certain dateIt arrived at the local delivery facility the night before and then didn’t even deliver it the next dayHad to wait another week to get it.If it was delivered the day prior to the delivery date why would you not deliver it on time ?Makes no sense
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July 2022 by Justin Messinger
Absolute horrible experience, driver drove off from our factory because I needed 10 mins for our forklift to become available. Customer had paid expedited money for overnight expensive delivery and driver just told me to f×$& pff..truck #68062Do not ship with this company
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June 2022 by Robert Futrell
A great place to ship your goods and a excellent place to work as well.
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May 2022 by Colin McCarty
If you want your package lost and want to be completely ignored or hung up on use these guys. I'm still waiting for my package which is apparently at the Jacksonville Terminal. Up to date I've spent 4 hours on the phone mostly on hold dealing with this matter.
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May 2022 by Bill Ware
Try not to ship with this company. Dispatch department sucks.I am a 3pl for amazon sellers. Sometimes sellers won’t provide Pro but always a FBA number. I dealed with other trucking companies. They can confirm by FBA number , shipping address and shipper name or any information I can provide.When I called this company yesterday, the person determined to have shipper name. I provided and was told driver would pick up today. Today , I called to confirm the pick up. Same person picked up my call and determined to have a Pro. He said shipper name don’t work. I insisted shipper name was what he asked. He eventually said driver was assigned. I’m gonna see what’s going to happen this afternoon and will come back for an update.
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February 2022 by Jamie L
From Moving to Freight shipped to Canada, Puerto Rico or Anywhere for that matter. Estes Express has you covered! If you have freight needs Estes can do it
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December 2021 by Marty Phillips
I have had a package at the Jacksonville Florida location sitting for 30 days now and no attempt to deliver the package has been made! Can not get answers and I have left multiple messages and have not received any response! VERY UNPROFFESIONAL!
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November 2021 by Gregory D
Product arrived timely and in good condition. It was supposed to be signed for but they just left it. Seller requests customer to either sign or reject after inspection. I wasn't given that option. Seller charges return fee of around 400 if you sign without inspecting damage and you later notice damage.
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November 2021 by Eric Brock
When we ship the one guy that comes to lake city and picks up has always been helpful and Estes service is amazing .
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September 2021 by Chad Jester Collins
Top Shelf Shippers
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September 2021 by Lewis Weber
Excellent service
